Clerk

Niemann Foods / Pet Supplies Plus; Watertown (WI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

Niemann Foods / Pet Supplies Plus is seeking a Clerk to deliver outstanding customer service while assisting customers with purchases, stocking products, and maintaining attractive displays. The role involves handling transactions, caring for animals, and supporting store operations.

The position emphasizes reliability, energy, and the ability to follow directions in a fast-paced retail environment. Training and ongoing support are provided.

Qualifications

• Excellent customer service skills and friendly demeanor.
• Some animal knowledge is preferred.
• Able to handle cash and process transactions accurately.
• Assist with stocking, displays, and backroom organization.
• Provide courteous service at the register and assist customers as needed.

Responsibilities

• Provide excellent customer service and build positive customer relations.
• Assist with care of animals and general store upkeep.
• Stock pet supplies and build/fill displays.
• Scan products and process customer orders accurately and promptly.
• Handle tender and coupons at the register.
• Follow store policies and procedures.
• Stand and perform duties with attention to safety.

Skills

Customer service

Animal knowledge

Cash handling

Stocking

Display setup

Phone etiquette

Bilingual or additional language

Education

Some animal knowledge

Tools

POS system

Job description

Get paid daily! We’ve partnered with DailyPay to offer employees more control over their earnings!!!

SUMMARY

The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customer’s orders in a friendly, accurate, efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides excellent customer service, ensuring positive customer relations and satisfaction
• Assists with general care of all animals
• Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
• Performs product scanning and processing of customer’s orders in an accurate, efficient, and prompt manner.
• Processes and is accountable for other services handled at the register.
• Ensures proper handling of all forms of tender and coupons.
• Performs fixed activities as assigned by Store Director.
• Answers incoming phone calls using proper phone etiquette
• Assists with store maintenance and cleaning on the sales floor and backroom.
• Follows all store and department policies and procedures.
• Other duties as assigned

KEY ATTRIBUTES

• Excellent customer service skills, friendly
• Passionate about animals
• High energy level
• Ability to follow directions
• Good organizational skills
• Motivated

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

• Some animal knowledge

LANGUAGE SKILLS

• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Write routine reports and correspondence
• Present information and respond to questions from customers or associates

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

• Some locations may require Power Industrial Truck Certification

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Apron
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 30 pounds

Frequently (Between 1/3 and 2/3 of the time)

• Walk
• Stoop
• Kneel
• Crouch
• Crawl
• Lift and/or move up to 50 pounds

Occasionally ( Less than 1/3 of the time)

• Climb
• Balance
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Regularly

• Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines

Occasionally

• Work in high places
• Fumes or airborne particles
• Toxic or caustic chemicals
• Risk of electrical shock
• Outside weather conditions

Noise Level

• Moderate

PAY RANGE

(depends on industry experience)

BENEFITS

(eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location