Administrative Technician

City of Virginia Beach; Virginia Beach (VA); On-site; USD 41,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Parental leave

Holidays

Paid leave

Job summary

The City of Virginia Beach Department of Human Services seeks an Administrative Technician to support Adult Outpatient Services across Magic Hollow and Pembroke locations. You will help staff with scheduling, patient coordination, and data management in medical/psychiatric settings.

You will collaborate with Medical and Nursing teams, maintain databases, and prepare routine reports and MOAs as needed. A strong attention to detail and the ability to work across departments are essential.

Qualifications

• Combination of education and/or experience equivalent to four years in fields utilizing the required knowledge, skills, and abilities.
• Experience providing administrative support in a medical or psychiatric outpatient setting.
• Ability to develop and maintain databases and reports.

Responsibilities

• Provide administrative support to Primary Care services for Adult Outpatient Services at Magic Hollow and Pembroke 6 locations.
• Collaborate with Medical and Nursing staff and AOS clerical support.
• Assist clients with scheduling appointments with outside providers and arrange transportation as needed.
• Ensure that releases of information are signed and filed in chart.
• Establish and maintain databases and/or spreadsheets.
• Create statistical and/or narrative reports as needed.
• Prepare accurate reports and submit monthly, quarterly, and annual reports on time.
• Prepare changes to and draft contractual agreements such as Memorandum of Agreement as needed.

Skills

Administrative support

Data entry

Medical setting experience

Education

High school diploma or GED

Job description

Job Posting End Date:October 29, 2026Department:HUMAN SERVICESCompensation Grade:G18Compensation Range & Starting Salary:Pay Range: $40,726.40 - $63,481.60Starting salary may be negotiable based on qualificationsJob Exempt (If No, Position is eligible for overtime):NoAbout Us:Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.Job Duties and Preferred Qualifications:The City of Virginia Beach Department of Human Services is seeking to hire an Administrative Technician who has experience providing administrative support to staff and clients in a medical or psychiatric outpatient setting to include developing, establishing and maintaining databases, spreadsheets and reports for the Adult Outpatient Services program.Duties:Provide administrative support to Primary Care services for Adult Outpatient Services at Magic Hollow and Pembroke 6 locations.Collaborate with Medical and Nursing staff and AOS clerical support.Assist clients with scheduling appointments with outside providers and arranging their transportation as needed.Ensure that releases of information are signed and filed in chartEstablish and maintain databases and/or spreadsheets.Create statistical and/or narrative reports as needed.Prepare accurate and thorough reports within established deadlines.Prepare and submit monthly, quarterly and annual reports thoroughly by deadline.Prepare changes to and draft contractual agreements such as Memorandum of Agreement as needed.The City offers a generous benefits package which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, Holidays and Paid Leave.Additional requirements:• DMV Transcript: No• CDL: No• Drug & Alcohol Clearinghouse: No• CPS Check: Yes• Physical: No• Respirator: No• Psychological Screening: No• Polygraph: No• At Will: NoMinimum Requirements:Minimum Qualifications: Requires any combination of education (above the high school level) and/or experience equivalent to (4) four years in fields utilizing the required knowledge, skills, and abilities. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.Skills:Working Conditions:Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.https://workingcondition-summary-prod.s3.amazonaws.com/P9592.pdfOfficial Job Descriptions:To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=EVRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.