Clerk

Williamson Street Grocery Co-op; Town of Middleton (WI); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

401(k) with employer match

Employee discount

Wellness coupons

Bike-to-work reimbursement

Paid Time Off

Descripción de la vacante

Willy Street Co-op in Middleton, WI is seeking a Clerk to provide outstanding customer service across front-end, deli, produce, meat/seafood, and grocery areas. You will stock, cashier, and help maintain a clean, well-organized store environment while following safety and health guidelines.

The role offers hourly, part-time or full-time opportunities in a fast-paced retail setting with flexible day, evening, and weekend hours. Join a team that values community, diversity, and employee well-being.

Formación

• Excellent customer service and communication skills.
• Ability to read, comprehend, and follow instructions and documents.
• Comfortable working in a fast-paced retail environment with multiple tasks.

Responsabilidades

• Provide exceptional customer service and assist customers in finding products.
• Stock, face and maintain shelves and department cleanliness.
• Operate the cash register and complete cashier duties accurately.
• Collaborate with team to ensure department is fully staffed and operations run smoothly.
• Follow health, safety and co-op policies and participate in required training.

Conocimientos

Customer service

Communication

Flexibility

Attendance reliability

Multi-tasking

Adaptability

Fast-paced environment

Descripción del empleo

ClerkLocation: 6825 University Ave, Middleton, WIStatus: Hourly non-exempt, represented, Full or Part time. Meat Clerk and Deli Clerk needed.Supervision: No direct supervisory responsibilityOur Mission: Willy Street Co-op is different from other grocery stores. We are proud to have a socially and environmentally responsible presence and make efforts to support local community non-profits and programs that involve food, nutrition and well-being, sustainable agriculture, cooperative education and social change. We’re a group of employees who care about not only what we do but how we do it.About the Role: As a Clerk at one of our retail locations, you will be focused on providing the highest level of service possible to the Co-op’s internal and external customers. Our Clerks work in one or more of our departments - front end (cashier), deli, cheese counter, juice/coffee bar, produce, meat/seafood, grocery, or general merchandise - which means you’ll have the opportunity to learn a lot!Who You Are: You see food shopping as more than just a transaction and want to be part of providing a warm and friendly experience in our stores. You’re passionate about working in an organization that values and promotes diversity, equity and inclusion.What You’ll Do: You will work collaboratively with others in the department to ensure that the department is operating at its best and fully staffed. You’ll provide customers with product and store information and assist them in finding what they need to make their shopping experience top-notch. Depending on what department you work in, you may also do the following:Perform deli, cheese counter, and juice bar duties (food prep, replenish hot/cold bar/coffee, stock, perform dishwashing)Perform meat/seafood counter duties and stock productsCull and stock produceFront, face and stock grocery productsAccurately perform all cashier dutiesClean the sales floor and backstock areas regularly to keep the workspace orderly and cleanFulfill all shift duties for the dayComply with Health Department Regulations and follow safe food handling practicesIncrease product knowledgeParticipate in quarterly inventoryGreet and offer assistance to customersTreat people fairly, consistently and with respectAbide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documentsParticipate in required training and meetingsPerform all other duties as assigned by a supervisorWhat You Bring: This role requires the following experience, skills and abilities:A positive attitude and collaborative spiritOutstanding customer service skillsAbility to communicate effectively with customers, co-workers and vendorsEffective communication skills in EnglishFlexible schedule, available daytime, evening and weekend hoursWillingness to learn and take on new responsibilitiesRegular, predictable attendanceAbility to read, comprehend, and interpret instructions and documentsDemonstrated accuracy and thoroughnessAbility to work independently.Ability to work in a fast-paced environmentAbility to handle multiple demandsOpen to change and variety with little advance noticeAbility to handle stressful situations in a calm, effective mannerAbility to prioritize tasks, multi-task, balance friendliness with efficiency, and maintain focusNice-to-Haves: It’s a bonus if you have one or more of the following:Previous experience working in a retail, grocery, or co-operative organizationWhat You’ll Get: Willy Street Co-op is one of Madison’s best-kept secrets in terms of a great place to work. As part of a full benefits package, we offer flexible schedules and great co-workers, along with the following:Amazing health insurance benefits with low deductibles and out of pocket maximumsEmployer-paid dental and life insurance benefitsVoluntary benefit plans, including vision and disability coveragePaid Time Off401(k) retirement plan with employer matchEmployee discount at our stores, wellness coupons, bike-to-work reimbursement, and much more!Physical Requirements:Required frequently: Standing, walking, bending, kneeling, squatting, sitting and reaching.Repetitive hand, wrist, elbow and shoulder motions.Using hands or fingers to handle or feel.Specific vision ability: close vision, peripheral vision, color vision, depth perception and adjust to focus.Ability to lift and move 60 lbsWork Environment: Fast paced retail environment with food service equipment and coolers and in cold/hot working conditions (i.e. cooler or near heated surfaces). Other high to moderate noise including but not limited to computers, cash registers, paging, telephones, music and human voices.IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.