Grocery Clerk - Part Time

Whole Foods Co-Op; Duluth (MN); On-site; USD 18,000 - 25,000; Part time

Job summary

Whole Foods Co-Op in Duluth, MN is seeking a part-time Grocery Clerk to provide prompt, friendly service and assist customers and staff with stocking and overall store operations. The role emphasizes accurate shelf stocking, efficient restocking, and maintaining a clean, organized department while upholding safety and ENDS values in a collaborative team environment.

The position requires flexibility, attention to detail, and strong customer service, with duties including merchandising, inventory

Qualifications

• Experience in retail, grocery, natural foods and/or cooperative business.
• Willing to work evenings, weekends and holidays.
• Basic computer literacy including a web browser and email.
• Outstanding customer service skills and attention to detail.

Responsibilities

• Stock, rotate and arrange products following merchandising procedures.
• Maintain organized back stock and supplies during shifts.
• Take inventory and notify buyers of out-of-stock items.
• Pull short-date or low-quality items and record/dispose accordingly.
• Ensure shelf tags and signs are correct and up-to-date.
• Assist customers and route calls and requests politely and accurately.
• Move into back stock and merchandise per shift criteria.
• Help achieve store customer service standards.

Skills

Retail/grocery experience

Evenings/weekends/holidays

Customer service

Attention to detail

Tools

Web browser

Email

Job description

Job Details: Job Location: Hillside - Duluth, MN 55805, Position Type: Part Time, Salary Range: $15.70 - $15.70 Hourly,

Job Summary:

Grocery Clerks provide prompt, friendly, and courteous service while assisting customers and fellow staff in supporting Grocery operations. They also keep displays, coolers and shelves fully stocked and to meet department goals for sales, margin, labor, and customer service.

Duties and Responsibilities

Essential Job Specific Duties and Responsibilities:

• Stock, rotate and arrange products correctly following established merchandising and handling procedures.
• Maintain an organized back stock of product and supplies throughout shift per procedures.
• Take inventory of department, stock for buyers as requested. Notify buyers of out of-stock items.
• Pull short-date or low-quality items and follow established procedures for recording and disposing of them.
• Ensure that shelf tags and signs are properly placed and in good condition.
• Accept orders from vendors as needed, notify buyer of problems with quality or damage.
• Sort deliveries and verify counts according to established practices.
• Assist in training new staff on established systems.
• Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.
• As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.
• Achieve WFC customer service standards for internal and external customers.
• Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.

Essential Organization Specific Duties and Responsibilities:

• Abide by all WFC policies and procedures.
• Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC's ENDS.
• Follow and ensure compliance with all safety practices and policies.
• Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.

Additional Duties and Responsibilities:

• Achieve daily operational goals as directed by your supervisor.
• Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.
• Report any problems with systems, tools and/or products to department supervisors.
• Promote ownership and owner benefits consistently and positively.
• Perform other tasks as assigned by department management.

Qualifications:

Knowledge, Skills, Abilities

Preferred Knowledge, Skills, and Abilities:

• Experience in retail, grocery, natural foods and/or cooperative business
• Available to work evenings, weekends, holidays

Essential Knowledge, Skills, and Abilities:

• Basic computer literacy including familiarity with using a web browser and email
• Ability to operate effectively within established systems and procedures
• Outstanding customer service skills
• Attention to detail and good organizational skills
• Ability to handle multiple demands, work under time pressures and meet department work objectives
• Willingness to learn and perform all aspects of the position
• Ability to be flexible and to adapt to changing conditions
• Demonstrate objectivity, neutrality, and calmness under pressure
• Ability to work efficiently in a fast-paced environment
• Ability to effectively convey information
• Regular, predictable attendance

Essential Physical Requirements:

• Ability to occasionally move up to 50 lbs. throughout shift
• Ability to frequently move objects up to 15 lbs. throughout shift
• Ability to move around the premises throughout shift
• Ability to remain in a stationary position for long periods of time
• Ability to scan and bag groceries
• Ability to operate position-required machinery
• Ability to safely use sharp cutting instruments

Work Environment

Occasional Exposure:

• Outdoor weather conditions

Frequent Exposure:

• Handling wet, hot, cold, and/or frozen products
• Change in room temperature
• Using store cleaning supplies
• Carts, pallets, and hand-trucks moving in and out of storage/retail areas

Constant Exposure:

• Background music and in-store pages
• Food odors, grain and spice dust, food allergens

IMPORTANT DISCLAIMER NOTICE

The essential duties and responsibilities and knowledge, skills and abilities listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

Employees must be able to satisfactorily perform the essential functions of this position, with or without reasonable accommodation. Any questions regarding accommodations should be directed to the Human Resources Manager.