Clerk

Universal Logistics Holdings; Indiana; On-site; USD 32,000 - 52,000; Full time

Job summary

Universal Logistics is seeking a Clerk to support daily transportation and dispatch operations at our Indiana facility, coordinating with drivers, dispatch, and warehouse teams to ensure timely, accurate freight movements. This role emphasizes strong communication, attention to detail, and teamwork within a fast-paced logistics environment.

You will assist with route tracking, load status updates, and data entry, contributing to safe, on-time deliveries and high customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication.
• Detail-oriented and organized.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist with daily dispatch activities and route tracking.
• Communicate load status, ETAs, and exceptions to drivers and customers.
• Monitor inbound/outbound shipments for on-time performance.
• Track material flow and report discrepancies or service issues.
• Maintain operational records, manifests, and logs.
• Support safety and compliance per company policies and DOT/OSHA guidelines.
• Resolve routine service issues such as delays or equipment concerns.
• Enter and maintain data in transportation and dispatch systems.
• Support other tasks to keep daily workflows running smoothly.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Multitasking

Team oriented

Education

High school diploma

Bachelor’s degree preferred

Tools

Excel/Google Sheets

TMS/Dispatch systems

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area.

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset‑based and asset‑light logistics solutions across North America. Our teams leverage industry expertise and advanced technology to deliver customized transportation and supply‑chain services that drive efficiency, accuracy, and value for our customers.

Our operation is based in Yoder, Indiana and supports General Motors. We play a key role in their transportation network by managing shuttle movements between facilities, coordinating drivers and dispatch, and ensuring consistent, on-time delivery to GM assembly plants.

Shifts Available

• 2nd Shift: Monday – Friday | 2:00 p.m. – 10:00 p.m.
• 3rd Shift: Monday – Friday | 10:00 p.m. – 6:00 a.m.

Occasional Saturday work may be needed based on operational needs.

Position Overview

The Clerk supports daily transportation and dispatch operations by assisting with coordination, communication, and documentation of freight movements. This role works closely with drivers, dispatch, and warehouse teams to ensure loads move safely, accurately, and on time while meeting customer and company expectations.

Responsibilities

• Assist with daily dispatch activities, including route tracking and driver support
• Communicate with drivers, customers, and warehouse teams regarding load status, ETAs, and exceptions
• Monitor inbound and outbound shipments to ensure on‑time performance
• Track material flow and report discrepancies or service issues
• Update and maintain operational records, manifests, and logs
• Support safety and compliance efforts by following company policies and DOT/OSHA guidelines
• Help resolve routine service issues such as delays, equipment concerns, or accessorial requests
• Enter and maintain accurate data within transportation and dispatch systems
• Support other operational tasks as needed to keep daily workflows running smoothly

Qualifications

• 0–3+ years of experience in logistics, dispatch, manufacturing, or distribution
• High school diploma or equivalent required; bachelor’s degree preferred but not required
• Clear verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to multitask in a fast‑paced environment
• Basic computer skills, including familiarity with Excel or Google Sheets
• Experience with TMS or dispatch systems is a plus
• Reliable, dependable, and team‑oriented work style