Clerk

Talentify; Chicago (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

Talentify in Chicago, IL is seeking a Clerk to provide essential clerical support across operational and administrative areas. You will file documents, handle mail, operate office equipment, and assist teams with administrative needs, while ensuring timely, accurate data entry in SharePoint and related systems.

The role requires strong communication and organizational skills, a two-year related degree or equivalent public agency experience, and will involve certificate training in Housing Choice

Qualifications

• High School Diploma; Two-year degree preferred in Public Administration, Social Science or related field, or equivalent public agency experience.
• Strong written and verbal communication, and good computer and organizational skills.
• Ability to prioritize tasks and deliver accurate work on time.

Responsibilities

• File documents accurately and maintain organized records.
• Open, sort, and route mail; prepare outgoing mail.
• Operate office equipment such as scanners, copiers, and fax machines.
• Support operational teams with administrative tasks.
• Provide back-up support for Receptionist.
• Respond to questions from participants, landlords and clients.
• Enter data into SharePoint and PHA business system.
• Deliver excellent customer service to participants, landlords, coworkers, clients, and vendors.
• Attend required training and certify in Housing Choice Voucher Basics within 120 days.

Job description

POSITION

Clerk

SUPERVISOR

Team Supervisor

STATUS

Non-Exempt

SUMMARY

The position duties include a wide range of activities related to providing clerical support to operational and administrative areas.

SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor; the Clerk exercises no supervision over other employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Ensure documents are accurately filed
• Open, sort and route incoming mail; Prepare outgoing mail
• Operate office machines including scanners, copiers and fax machines
• Assist operational teams with administrative needs
• Provide back-up support for Receptionist
• Respond to participant, landlord and other clients’ questions and concerns
• Perform data entry into SharePoint, and PHA business system
• Provide excellent customer service to participants, landlords, co-workers, clients and vendors
• Obtain certification in Housing Choice Voucher Basics within 120 days of employment
• Ensure regular attendance and punctuality
• Perform other duties as assigned

DESIRED QUALIFICATIONS

High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service.

Must be able to communicate effectively both orally and in writing; and possess strong computer and organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.

$15.40 Per Hour