Clerical Support Lead for Social Services Office

State-of-Missour; West Plains (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

The Department of Social Services – Children’s Division in Howell County seeks an Administrative Support Assistant to provide clerical support to local office staff and management, with potential supervision of other clerical staff.

Applicants should be ready to assist families and at-risk children, perform data entry, filing, and document preparation, and maintain organized records in automated systems. This role supports a team dedicated to safeguarding children and families.

Qualifications

• One or more years of experience in office support.
• High school diploma or GED.
• Excellent problem-solving and time management skills.
• Excellent oral, written and interpersonal communication skills.
• Ability to type quickly and accurately.

Responsibilities

• Maintains, with relative independence, a significant phase or segment of a clerical process or office activity and makes frequent decisions in accordance with agency policies, rules or procedures.
• Types, utilizing a computer keyboard and word processing software, and edits a variety of material, frequently involving technical or specialized terminology; transcribes from dictating equipment.
• Establishes and maintains complex filing systems; prepares and/or oversees the preparation of records for storage and/or archiving.
• Enters, updates, and/or retrieves information in automated systems; develops spreadsheets and databases; utilizes various software packages in the performance of duties.
• May serve as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes verbal or written messages; and schedules and/or arranges appointments as necessary.
• Other duties as assigned.

Skills

Typing speed

Communication skills

Time management

Education

High school diploma or GED

Tools

Word processing software

Spreadsheet software

Automated information systems

Job description

The Department of Social Services – Children’s Division in Howell County seeks an Administrative Support Assistant to provide clerical support to local office staff and management, with potential supervision of other clerical staff.

Applicants should be ready to assist families and at-risk children, perform data entry, filing, and document preparation, and maintain organized records in automated systems. This role supports a team dedicated to safeguarding children and families.