Clerical Supervisor II

Novant Health; Greenville (SC); On-site; USD 42,000 - 70,000; Full time

Job summary

Novant Health in Greenville, SC is seeking a leadership-oriented professional to oversee front end revenue cycle functions. You will supervise 10–19 non-clinical staff, coordinate referrals, scheduling, and registration, and ensure regulatory compliance and accurate medical records.

The ideal candidate has 2 years of clerical experience in a medical office and at least one year of supervisory experience. A High School diploma or GED is required, with an Associate degree preferred in Health or

Qualifications

• High school diploma or GED required. Associates degree preferred in Health or Business Administration.
• Two years of clerical experience in a medical office setting required.
• One year of supervisory experience preferred.
• Knowledge of office policies, fiscal and HR management techniques, and data analysis.

Responsibilities

• Oversee front end revenue cycle operations, improving quality, productivity and daily efficiency.
• Supervise 10–19 FTEs and act as administrative and financial resource.
• Coordinate with referrals, scheduling, registration, charge entry, and regulatory compliance.
• Ensure accurate medical records and staff education and staffing requirements.

Skills

Office management

Data analysis

Written communication

Verbal communication

Problem solving

Initiative

Prioritization

Supervisory experience

Time management

Education

High school diploma or GED

Associate degree in Health or Business Administration

Tools

Microsoft Office

Medical records software

Job description

What We Offer

Responsible for overall front end revenue cycle functions. Effects ongoing quality, productivity and efficiency in daily operations of departments and services by providing office management and supervision of non-clinical employees, serving as administrative and financial resource person, providing backup support for all administrative positions, and interfacing with referral sources, insurers, hospital staff, physicians, and customers. Areas of responsibility include but not limited to referrals/orders, scheduling, registration, charge entry, regulatory compliance, medical records, staff education and staffing. Supervises between 10 and 19 FTEs.

What We Offer

Responsible for overall front end revenue cycle functions. Effects ongoing quality, productivity and efficiency in daily operations of departments and services by providing office management and supervision of non-clinical employees, serving as administrative and financial resource person, providing backup support for all administrative positions, and interfacing with referral sources, insurers, hospital staff, physicians, and customers. Areas of responsibility include but not limited to referrals/orders, scheduling, registration, charge entry, regulatory compliance, medical records, staff education and staffing. Supervises between 10 and 19 FTEs.

What We're Looking For

• Education: High School or GED, required. 2 Year / Associate Degree, preferred. Associates Degree in Health or Business Administration.
• Experience:
• Two years of clerical experience in a medical office setting, required.
• With one year of supervisory experience, preferred.
• Additional Skills Required: Knowledge of organization policies and procedures. Knowledge of fiscal management and human resource management techniques. Knowledge of office management techniques and practices. Knowledge of computer systems and applications. Skill in gathering, analyzing, and evaluating data. Skill in written and verbal communication. Ability to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to exercise initiative, problem-solving, decision-making. Ability to read, interprets, and applies clinic policies and procedures. Ability to identify problems and recommend solutions. Ability to establish priorities and coordinate work activities. Physical requirements: Stand and move around the majority of the day; climb; lift patients and equipment; sit occasionally; bend and stoop; push / pull wheelchairs, carts, and beds; see, hear, speak, smell, and touch.
  

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

155043