Clerical Supervisor 2 - Norristown State Hospital

Commonwealth Of Pennsylvania; Norristown (Montgomery County); On-site; USD 47,000 - 71,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Clerical Supervisor 2 at Norristown State Hospital. The role leads clerical staff, coordinates records and communications, and supports nursing services across departments.

The position requires experience as a Clerical Supervisor 1 or Clerical Assistant roles, with PA residency and ability to perform essential duties. Telework is not offered; salary ranges between $46,827 and $70,592 annually.

Qualifications

• Minimum experience as Clerical Supervisor 1 or Clerical Assistant 3 or Clerical Assistant 2, or equivalent.
• Must meet PA residency requirements and ability to perform essential job functions.
• Conditional offer requires medical examination and background checks.

Responsibilities

• Oversee clerical operations across shifts.
• Supervise, train, and evaluate clerical staff; ensure staffing coverage.
• Monitor scheduling, overtime, and leave documentation for accuracy.
• Maintain filing systems, training records, and policy materials.
• Act as liaison between nursing leadership and hospital departments.
• Prepare reports and maintain workforce data and contracts.

Skills

Staff supervision

Scheduling oversight

Records management

Communication

Education

Clerical Supervisor 1 experience

Clerical Assistant 3 experience

Clerical Assistant 2 experience

_equivalent experience/training

Tools

Microsoft Office

Job description

Salary

$46,827.00 - $70,592.00 Annually

Location

Montgomery County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-61896-00200

Department

Department of Human Services

Division

HS Norristown St Hosp

Opening Date

11/06/2026

Closing Date

11/20/2026 11:59 PM Eastern

Job Code

00200

Position Number

50240925

Union

AFSCME

Bargaining Unit

A2

Pay Group

ST05

Bureau / Division Code

00210671

Bureau / Division

Department of Human Services/Norristown State Hospital

Worksite Address

1415 Sterigere Street

City

Norristown, Pennsylvania

Zip Code

19401

Contact Name

Julia Rogers, Libby Johnson, Lori Mirarchi

Contact Email

[e-mail], [e-mail], [e-mail]

THE POSITION

Norristown State Hospital is looking for a Clerical Supervisor 2 who enjoys leading others and improving office operations. You will play a key role in supporting nursing services, maintaining important records, and helping information flow across departments. Every day brings opportunities to solve problems, train staff, and strengthen teamwork. Bring your organizational skills and leadership abilities to a role that truly matters.

DESCRIPTION OF WORK

The Clerical Supervisor 2 oversees clerical support operations within the Nursing Office and helps ensure work is completed accurately and on time across multiple areas. This role supervises staff, coordinates administrative processes, maintains important records, and supports communication throughout the department. As a Clerical Supervisor 2, you will perform the following duties:

• Clerical Operations: Coordinate daily clerical activities across multiple shifts to support smooth and consistent office operations
• Staff Supervision: Guide, train, evaluate, and support clerical employees while helping maintain appropriate staffing coverage
• Scheduling Oversight: Monitor scheduling processes, overtime records, leave usage, and related documentation for accuracy
• Records Management: Maintain filing systems, training records, policy materials, and other departmental documents according to requirements
• Communication Support: Serve as a liaison between nursing leadership and hospital departments to promote timely information sharing
• Reporting And Tracking: Prepare reports, maintain workforce data, monitor contracts, and develop office documents, spreadsheets, and tracking tools

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:00 AM to 3:30 PM, Monday - Friday, with 30-minute lunch.
• May change based on operational needs.
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirement:

• A conditional offer of employment will require a medical examination.
  • This position falls under the provisions of the Older Adult Protective Services Act.
    • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.