Clerical Supervisor 2

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Clerical Supervisor 2! This role offers the chance to lead a dedicated clerical team while ensuring efficient processing of unemployment compensation claims. You will play a vital role in overseeing clerical operations, training staff, and maintaining office efficiency. With a structured work schedule and potential for telework after probation, this position is perfect for those looking to advance their clerical careers. Embrace this opportunity to make a meaningful impact in a supportive environment that values diversity and inclusion.

Qualifications

• One year as a Clerical Supervisor 1 or equivalent experience required.
• Must meet PA residency requirement and perform essential job functions.

Responsibilities

• Supervise clerical staff and oversee clerical operations.
• Prepare correspondence and reports, manage mail distribution.

Skills

Clerical Skills

Supervisory Skills

Organizational Skills

Communication Skills

Education

High School Diploma

Relevant Work Experience

Tools

Database Management Systems

Office Equipment

Job description

Are you skilled in performing clerical duties and supervising staff? If you are a dependable, organized, and supportive individual then join our team at the Harrisburg Unemployment Compensation Service Centers. This Clerical Supervisor 2 position gives you the opportunity to supervise a clerical staff that plays an important role in the processing of unemployment compensation claims. Make your career aspirations a reality with us!

In this position, you will oversee a clerical and supervisory clerical staff who perform a variety of moderately complex and complex clerical work. You will be expected to oversee the receipt, distribution, and delivery of mail, gather data to prepare correspondence and reports, and enter and retrieve information from our database. Work also includes providing procedural information and clerical training to staff, assessing clerical workloads and assigning work accordingly, and maintaining office equipment in working order to ensure uninterrupted service to the employees of the service center. From answering written inquiries from our other service centers, referees, and departments to evaluating employee performance, our team will rely on you to keep our clerical team working efficiently and effectively. Do not miss this opportunity to take the next step in your clerical career!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Hours may vary based on operational needs.
• Telework: You may have the opportunity to work from home (telework) part-time, after successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Supervisor 1; or
• One year as a Clerical Assistant 3; or
• Two years of as a Clerical Assistant 2; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [e-mail].

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.