Clerical Specialist II – Human Services (Flexible Hours)

Nigel Wright Consultancy Ltd (UK); Mankato (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Blue Earth County Human Services Department in Minnesota is seeking a Clerical Specialist II – Human Services to provide administrative support for financial assistance and child support programs, delivering excellent customer service to internal and external customers. Under supervision, you will handle front desk procedures, records management, mail, and office operations.

The role requires strong clerical experience, ability to work with EDMS and MS Office, and a commitment to diversity and

Qualifications

• Minimum of three (3) years of general clerical or administrative support experience.
• Minimum of one (1) year of direct administrative experience in a County Human Services Department.
• Associate’s degree in human services, social work, business administration, or a related field (preferred).
• Proficiency in Microsoft Office Suite or similar office software applications (preferred).
• Proficiency in understanding and speaking languages other than English (preferred).

Responsibilities

• Follows established opening and closing procedures for the front desk and reception areas.
• Greets, screens, and directs callers and visitors to appropriate staff, units, or community resources.
• Performs records management and maintenance functions with the EDMS.
• Provides administrative support to program staff, including mail, faxes, and other communications.

Skills

Customer service

Office communication

Record keeping

Education

High School Diploma or GED

Associate's degree (preferred)

Bilingual capabilities (preferred)

Tools

EDMS

Microsoft Office

County IT systems

Job description

Blue Earth County Human Services Department in Minnesota is seeking a Clerical Specialist II – Human Services to provide administrative support for financial assistance and child support programs, delivering excellent customer service to internal and external customers. Under supervision, you will handle front desk procedures, records management, mail, and office operations.

The role requires strong clerical experience, ability to work with EDMS and MS Office, and a commitment to diversity and