Administrative Support & Client Services Specialist

Cass County Minnesota; Walker (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Accommodations available

Equal opportunity employer

Job summary

Cass County Minnesota is seeking an office support staff member to aid staff in processing and administering state and federal mandated programs. This role involves clerical tasks requiring independent judgment and knowledge of agency procedures.

You will greet clients, manage mail and the EBT card system, and maintain inventories of forms and supplies. The position supports Public Health, WIC, IMU, Child Support, Social Services, and Transportation with a focus on efficiency and accuracy.

Qualifications

• Ability to type and demonstrate strong English language skills.
• Ability to communicate clearly and concisely with clients and staff.
• Understand and follow moderately complex oral and written instructions.
• Maintain organization and follow agency procedures and precedents.

Responsibilities

• Greet clients and visitors professionally and manage initial contact with the agency.
• Handle mail and office support duties to aid operations.
• Oversee the EBT card system and agency forms/packets inventory.
• Maintain storage and supply rooms and support multiple divisions (Public Health, WIC, IMU, Child Support, Social Services, Transportation).
• Support the agency-wide team process and perform other duties as assigned.

Skills

Typing

English proficiency

Proofreading

Organizational skills

Clear communication

Instruction following

Public relations

Tools

EBT system

Job description

Cass County Minnesota is seeking an office support staff member to aid staff in processing and administering state and federal mandated programs. This role involves clerical tasks requiring independent judgment and knowledge of agency procedures.

You will greet clients, manage mail and the EBT card system, and maintain inventories of forms and supplies. The position supports Public Health, WIC, IMU, Child Support, Social Services, and Transportation with a focus on efficiency and accuracy.