Clerical Operations Lead

RIH Rhode Island Hospital; Rhode Island; On-site; USD 2,751,000 - 4,541,000; Full time

Job summary

Brown University Health, located at Rhode Island Hospital in Providence, RI, seeks a lead clerical professional to supervise unit clerical staff, assign workloads, and ensure accurate data reporting. You will help orient and train new employees while coordinating workflow to meet service standards.

The role emphasizes collaboration, compassion, and a patient-focused approach as part of Brown University Health’s values-driven culture.

Qualifications

• Basic knowledge from high school or equivalent.
• Experience coordinating activities of unit/department clerical staff.
• Ability to operate standard and automated office equipment.

Responsibilities

• Assigns and reviews work for clerical staff within the unit.
• Trains new employees and coordinates workflow.
• Maintains daily time schedules and monitors work quality.

Skills

Lead clerical team

Supervisory responsibilities

Time management

Data gathering and reporting

Education

High school diploma or equivalent

Tools

On-line computer terminal

Job description

Brown University Health, located at Rhode Island Hospital in Providence, RI, seeks a lead clerical professional to supervise unit clerical staff, assign workloads, and ensure accurate data reporting. You will help orient and train new employees while coordinating workflow to meet service standards.

The role emphasizes collaboration, compassion, and a patient-focused approach as part of Brown University Health’s values-driven culture.