Clerical Associate

L & C FOOD DISTRIBUTION INC; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

L & C FOOD DISTRIBUTION INC. is seeking a Clerical Associate to support warehouse operations, ensuring accurate inventory and documentation through our ERP system. You will serve customers, coordinate with drivers, and help billing while maintaining food-safety compliance.

Key responsibilities include generating daily documents, responding to inquiries, and prioritizing tasks across departments to ensure timely shipping and receiving in a fast-paced environment.

Qualifications

• Experience using ERP systems to manage inventory and documentation.
• Familiarity with Google Workspace.
• Strong organizational skills and ability to prioritise tasks.

Responsibilities

• Generate daily operational documents (SO, PO, invoices, pick lists) using our ERP.
• Assist walk-in customers with inquiries.
• Coordinate with multiple departments to ensure accurate orders and inventory.
• Handle inbound/outbound calls and emails with customers and operations.
• Support warehouse manager in urgent situations and prioritize staff.

Skills

Google Workspace

English fluency

Logistics understanding

Prioritization / multitasking

Tools

ERP software

Job description

About The Role

The Clerical Associate will support and assist the warehouse's logistical operations in a fast-paced distribution environment. The role is responsible for accurate inventory matching and documentation of warehouse goods through an in-house ERP system. You will also oversee communication between specific clients, customers, and drivers through multi-channel communications to ensure timely shipping and receiving. The person in this position will collaborate closely with other departments to make sure orders are fulfilled accurately, efficiently, and in full compliance with food safety standards. What You’ll Do Utilize our custom software to generate daily operational documentation (SO, PO, Invoices, Pick List, etc) Process and assist walk-in customers with their inquiries Collaborate with multiple departments to ensure timely execution on orders, accuracy of system inventory, and proper customer billing Handle inbound and outbound calls, emails, phone messages with customers and/or operation team Assist warehouse manager in urgent situations and facilitate prioritization among staff members

Requirements

• Ability to use a computer and and utilize an ERP Software
• Familiarity with Google Workspace
• Must be able to read, write, and speak English (Mandarin/Cantonese/Spanish is a plus)
• Understanding of inbound and outbound logistics
• Organizational skills to handle and prioritize multiple tasks in an efficient manner