Clerical Associate

Lncfood; California (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Lncfood is seeking a Clerical Associate to support warehouse operations in a fast-paced distribution environment. You will generate daily documentation, assist customers, and ensure accurate inventory in our ERP system while coordinating with drivers and clients to ensure timely shipping and receiving.

The role requires collaboration with multiple departments to maintain accuracy in orders, inventory, and billing, while handling communications via calls and emails with customers and the

Responsibilities

• Utilize our custom software to generate daily operational documentation (SO, PO, Invoices, Pick List, etc)
• Process and assist walk-in customers with their inquiries
• Collaborate with multiple departments to ensure timely execution on orders, accuracy of system inventory, and proper customer billing
• Handle inbound and outbound calls, emails, phone messages with customers and/or operation team
• Assist warehouse manager in urgent situations and facilitate prioritization among staff members

Job description

The Clerical Associate will support and assist the warehouse's logistical operations in a fast-paced distribution environment. The role is responsible for accurate inventory matching and documentation of warehouse goods through an in-house ERP system. You will also oversee communication between specific clients, customers, and drivers through multi-channel communications to ensure timely shipping and receiving. The person in this position will collaborate closely with other departments to make sure orders are fulfilled accurately, efficiently, and in full compliance with food safety standards.

What You'll Do

• Utilize our custom software to generate daily operational documentation (SO, PO, Invoices, Pick List, etc)
• Process and assist walk-in customers with their inquiries
• Collaborate with multiple departments to ensure timely execution on orders, accuracy of system inventory, and proper customer billing
• Handle inbound and outbound calls, emails, phone messages with customers and/or operation team
• Assist warehouse manager in urgent situations and facilitate prioritization among staff members