Clerical Assistant - Child Support

Milwaukee County; Milwaukee (WI); On-site; USD 22,000 - 33,000; Full time

Job summary

Milwaukee County’s Department of DHHS – Child Support Financial Services is seeking a Clerical Assistant to upload and scan documents into a database filing system, print and mail paperwork, and perform varied clerical tasks. Minimum requirements include a high school diploma or GED, Wisconsin residency, and at least one year of clerical experience.

Basic knowledge of word processing and spreadsheets is expected.

Qualifications

• High School Diploma or GED equivalent
• Wisconsin resident
• At least one year of full-time clerical or administrative work experience
• Basic knowledge of word processing and spreadsheets

Responsibilities

• Upload all financial e-mail inbox documents into Onbase.
• Search for signed child support documents in our WIKIDS e-file system and upload them into Onbase.
• Document checks from the mailroom into the KIDS database and send checks to the child support trust fund.
• Print payment records from the KIDS database to be mailed to rental assistance programs.
• Mail out documents manually or from printed from the child support system.
• Pick up documents or files from Clerk of Courts.
• Perform miscellaneous clerical duties (mail, stock copy paper, print reports).
• Other duties as assigned.

Skills

Team player

Oral and written communication

Confidential information handling

Education

High School Diploma or GED

Tools

Word processing

Spreadsheets

Job description

Clerical Assistant

Department of DHHS – Child Support Financial Services

Hourly Pay Rate: $15.91 - $23.87

Closing Date: October 23, 2026 or sooner upon receipt of the first 50 application submissions received.

Job Summary: The Clerical Assistant uploads and scans child support documents into a database filing system. Prints and mails paperwork out and performs other varied clerical tasks.

Job Responsibilities:

• Upload all financial e-mail inbox documents into Onbase. Search for signed child support documents in our WIKIDS e-file system and upload them into Onbase. Scan any other child support orders coming from Clerk of Courts or any other misc. documents from the scanning inbox bin.
• Document any checks that come in from the mailroom into our KIDS database system and send checks in mail to the child support trust fund. This may include investigative work searching for the correct participant.
• Print out payment records via our KIDS database system to be mailed out to rental assistance programs. This may also include faxing documents to trust fund for child support verification.
• Mail out any documents manually or automatically printed from the child support system.
• Pick up any documents or files from Clerk of Courts.
• Other miscellaneous clerical duties such as picking up mail, stocking copy paper, processing reports, printing payment records, etc.
• Other duties as assigned.

Minimum Requirements:

• High School Diploma or GED equivalent
• Current resident of the State of Wisconsin
• At least one-year of full-time clerical or administrative work experience is required
• Basic knowledge of computer and software applications such as word processing and spreadsheets

Required Skills and Abilities:

Team player with the ability to work harmoniously and effectively with both co-workers and external contacts. Must possess oral and written communication skills. Frequent contact with employees across other departments and external entities to gather factual information of a confidential manner. The ability to read, write and comprehend simple instructions, routine reports, forms and correspondences. The ability to Lift/Carry/Push/Pull up to 05lbs as needed.

NOTE: This ORIGINAL APPLICATIONis open to qualified residents of the State of Wisconsin at the time of application.Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

A PPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

PG NR13 KM