Fiscal Assistant II - Child Support

Milwaukee-County; Milwaukee (WI); On-site; USD 37,000 - 56,000; Full time

Job summary

Milwaukee County is seeking a Fiscal Assistant II to process family and paternity court orders and manage adjustments in the KIDS system. You will handle inbound communications, perform cash handling, and assist with office reception.

Responsibilities include processing income withholding, reconciling suspended payments, and ensuring compliance with state and cross‑jurisdictional rules. Attention to detail and GAAP knowledge are essential.

Qualifications

• Requires high school diploma or GED with experience in bookkeeping/accounting.
• Associate degree in accounting or business administration plus 1 year of accounting/bookkeeping work.
• Bachelor's or higher in accounting may substitute for 3 years of experience.

Responsibilities

• Analyze, interpret and process complex court orders across cases and jurisdictions.
• Process or terminate income withholding orders and adjust accounts.
• Review and approve financial adjustment entries per GAAP and regulations.
• Process documents scanned into OnBase (notices, statements, liens, orders).
• Perform financial reviews for liens, seizures, and license suspensions used in hearings.
• Communicate with attorneys, employers, and staff regarding procedures and cases.
• Receive, verify and sort cash or negotiable instruments and issue receipts.

Skills

Bookkeeping

Accounting

Excel

Cash handling

Calculator

Personal computer

Education

High School Diploma

Associate degree in Accounting

Bachelor's degree in Accounting

GED Equivalent

Tools

OnBase

KIDS system

Job description

Fiscal Assistant II

Department of DHHS – Child Support Services

Hourly Rate: $17.87 to $26.81

Closing Date: October 25, 2026 or sooner upon receipt of the first 50 application submissions received.

Job Summary: Fiscal Assistant II is responsible for processing court orders received on family and paternity cases. Calculates and processes any adjustments (debits/credits) to accounts. Moving any money through the system as necessary. Their major objective is to analyze, interpret and process complex court orders and enter the data into child support's KIDS system. Also, provide office support as necessary, including reception.

Job Responsibilities:

• Analyze, interpret and process complex court orders received on family and paternity cases, including cases from other jurisdictions. Process or terminate income withholding orders. Calculate and process adjustments to accounts on recycled monies for debt obligations.
• Work with various suspense reports to ensure that suspended payments will move through the KIDS system. Manually move the payments or correct errors to prevent the automatic movement of payments.
• Process monthly reports, redirecting support payments to other governmental agencies. Comply with regulations and laws governing cases from other states and countries, review and approve financial adjustment entries made by staff, and follows GAAP, (generally accepted accounting principles).
• Processes documents that have been scanned into OnBase. These documents include high school graduation notices, notarized statements, alternative payment plans, lien docket orders, death certificates, bail orders and settlement orders.
• Performs financial review of cases for lien dockets, account seizures and license suspensions. The financial reviews are used in court during hearings or to check for errors made in the KIDS system. The amount of time doing financial review varies depending on case.
• Have contact with employees, suppliers or general public to give standard information on the department procedures or processes. Receive, verify and sort cash, cash items and/or variety of negotiable instruments, prepare and issue receipts.
• Issues written communications with attorneys, paralegals, department supervisors, employers and Wisconsin Trust Fund staff regarding local cases and laws governing cases involving other states and jurisdictions.
• Performs any and other related duties that may be assigned.

Minimum Requirements:

• Current state of Wisconsin resident.
• High School Diploma or GED Equivalent and three (3) years of professional experience working in bookkeeping, accounting or a current MC employee working in Child Support for at least 6 months will also qualify.
• Associate degree from an approved college/university in accounting or business administration and one (1) year of experience working in accounting or bookkeeping.
• Bachelor's or higher degree from an approved college or university in accounting or business administration may substitute for the required 3 years of working experience.

Knowledge, Skills and Abilities: Knowledge of bookkeeping principles, methods and practices; knowledge of office business practices and office equipment used in bookkeeping work; knowledge of banking methods, practices and procedures; skilled in the operation of a calculator and personal computer; proficiency in Excel, cash handling and mathematical skills. The ability to work effectively and harmoniously with external and internal contacts.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

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PG NR15 KM