Clerical Assistant, Behavioral Health Office

Sinnissippi Centers, Inc.; Sterling (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Employee assistance program

Life insurance

Paid time off

401(k) employer match

Job summary

Sinnissippi Centers, Inc. is hiring a full-time clerical staff member for our Sterling, IL office. You will greet clients, answer a busy multi-line switchboard, file medical records, monitor paperwork compliance, and assist clinical staff with excellent service to clients.

Hours are Monday–Friday, 8:00 AM–5:00 PM. Pay ranges from $16.66 to $17.49 per hour. Sinnissippi Centers offers competitive benefits including life insurance, paid time off, 401(k) with employer match, and more.

Qualifications

• Clerical experience in a confidential setting.
• Excellent customer-focused attitude.
• The desire and personality for working with the behavioral health population.
• High school diploma or GED.

Responsibilities

• Coordinate client appointments, check-in and check-out; answer client questions.
• Provide telephone support to clients, families and community members.
• Conduct initial screenings and assessments in person or by phone.
• Schedule and build appointments with staffing considerations.
• Greet clients and families; provide information.
• Maintain privacy of PHI in accordance with HIPAA.
• Support clerical and clinical staff; handle mail, scanning, filing, and records.

Skills

Clerical experience

Customer service

PHI privacy

Education

High school diploma or GED

Job description

Sinnissippi Centers, Inc. is hiring a full-time clerical staff member for our Sterling, IL office. You will greet clients, answer a busy multi-line switchboard, file medical records, monitor paperwork compliance, and assist clinical staff with excellent service to clients.

Hours are Monday–Friday, 8:00 AM–5:00 PM. Pay ranges from $16.66 to $17.49 per hour. Sinnissippi Centers offers competitive benefits including life insurance, paid time off, 401(k) with employer match, and more.