Clerical Assistant (Automotive Title Department)

LoanMart; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Espresso bar

Breakfast & snacks

Catered lunches on Tuesdays

Health plans

Life Insurance

401(k)

Paid time off

Job summary

LoanMart is seeking a detail-oriented Clerical Assistant to support Title, Document Control, Quality Control, and Insurance. This role involves handling titles, registrations, contracts, and other essential paperwork in a fast-paced office at our Van Nuys site.

You will scan, file, mail, and organize documents, assist with mail runs, and contribute to administrative projects while maintaining accuracy and professional communication. This position offers a Monday–Friday 7 a.m.–4 p.m.

Qualifications

• Strong organizational skills and the ability to manage multiple administrative projects with varying timelines.

Responsibilities

• Scanning, filing, printing, and organizing large volumes of documents
• Preparing and sending outgoing mail using various services (UPS, FedEx, USPS, etc.)
• Assisting with mail pickup and distribution, including trips to post offices or local businesses
• Maintaining and organizing the document storage and title files area
• Supporting administrative projects and general clerical tasks as needed
• Other duties, as assigned

Skills

Organizational skills

Communication

Attention to detail

Tools

Microsoft Office

Job description

WHAT WE DO:

LoanMart provides fast, professional assistance to financially stressed or credit-challenged borrowers. Our place in the community was built over twenty-five years, growing from a family-owned single storefront in Van Nuys into the largest auto title lender in California.

ABOUT THE POSITION:

We’re looking for a detail-oriented and proactive Clerical Assistant to support several key departments, including Title, Document Control, Quality Control, and Insurance. This role involves a mix of administrative and clerical tasks related to vehicle titles, registrations, contracts, and other essential documentation.

RESPONSIBILITIES:

• Scanning, filing, printing, and organizing large volumes of documents


• Preparing and sending outgoing mail using various services (UPS, FedEx, USPS, etc.)


• Assisting with mail pickup and distribution, including but not limited to occasional trips to the local post office, UPS store, or other local businesses.


• Maintaining and organizing the document storage and title files area


• Supporting administrative projects and general clerical tasks as needed


• Other duties, as assigned

REQUIREMENTS:

• Personal vehicle (mileage reimbursement provided), a valid driver’s license, and current auto insurance for mail pick-up and drop-off.


• Strong organizational skills and the ability to manage multiple administrative projects with varying timelines, points of contact, and tracking requirements


• Comfortable working with document-heavy workflows


• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)


• Clear, concise, professional communicator


• Prior experience in an administrative or office support role is preferred

ADDITIONAL DETAILS:

• Location: onsite at 15400 Sherman Way, Van Nuys, CA 91406


• Shift: 7 a.m. to 4 p.m., Monday through Friday. Occasional overtime or weekend work may be required. Shift and hours are subject to change depending on business needs.


• Casual dress code. We value individuality and personal preference- wear what fits your lifestyle.


• Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered lunches every Tuesday.


• Health matters- We offer top tier medical, dental, vision plans. Free life Insurance and for-purchase supplemental insurance plans are also available.


• 401(k), Employee Assistance Program.


• Multiple paid time off programs.

WORKING AT LOANMART:

Employees enjoy a work environment that rewards performance and celebrates accomplishments. We do not tie up good ideas in a bureaucratic maze; good ideas come from everywhere, and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective.