Clerical Assistant 3

Commonwealth of Pennsylvania; Malvern (Chester County); On-site; USD 42,000 - 62,000; Full time

Job summary

Commonwealth of Pennsylvania in Malvern is seeking a Clerical Assistant 3 to support Workers' Compensation Judges with secretarial duties and daily office operations. The role schedules hearings, prepares court materials, reviews documents, handles subpoenas, and assists the public.

Telework may be available part-time after training; standard hours are 8:00 AM to 4:30 PM, Monday through Friday. PA residency is required; veterans' preferences apply, and the position is full-time in the Malvern

Qualifications

• One year as Clerical Assistant 2 or equivalent clerical experience.
• PA residency requirement.
• Ability to perform essential job functions.
• Veterans preferences as per state guidelines.

Responsibilities

• Schedule hearing events and guide participants on procedures.
• Prepare court materials, organize case files, arrange interpreter, security and reporter services.
• Examine submitted materials, review and index documents in WCAIS.
• Process subpoenas and manage physical evidence following procedures.
• Respond to inquiries from the public, attorneys, and other stakeholders.

Job description

Salary

$41,506.00 - $61,927.00 Annually

Location

Chester County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-60732-00103

Department

Department of Labor & Industry

Division

LI WCOA Malvern Off

Opening Date

10/19/2026

Closing Date

11/1/2026 11:59 PM Eastern

Job Code

00103

Position Number

00097507

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST04

Bureau / Division Code

00121357

Bureau / Division

Workers' Compensation Office of Adjudication - Malvern Office

Worksite Address

309 Technology Drive

City

Malvern, Pennsylvania

Zip Code

19355

Contact Name

Meshal Ghori

Contact Email

[e-mail]

THE POSITION

Are you eager to start a new chapter in your career? Join the Workers' Compensation Office of Adjudication as a Clerical Assistant 3, where you will have the opportunity to take on exciting new duties providing secretarial support to Workers' Compensation Judges. We are committed to serving those affected by workplace injuries by providing accessible support with patience and accountability.

DESCRIPTION OF WORK

This position provides essential clerical and administrative support to Workers' Compensation Judges and helps ensure smooth daily operations within the office. As a Clerical Assistant 3, you will perform the following duties:

• Hearing Scheduling: Schedule hearing events, guide participants on procedures, and review claim information in WCAIS
• Court Preparation: Prepare court materials, organize case files, and arrange interpreter, security, and reporter services
• Document Review: Examine submitted materials, identify issues, scan and index documents, and update WCAIS records accurately
• Subpoena Processing: Process subpoenas, handle physical evidence, and follow established procedures
• Public Assistance: Respond to inquiries from the public, attorneys, and other stakeholders, and provide information when appropriate
• Office Communication: Draft correspondence, proofread documents, and manage incoming and outgoing email and phone communications

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Malvern. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
• Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.