Clerical and Administrative Specialist

nsmg; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) with Employer Matching

Job summary

NorthStar Memorial Group in Dallas, TX seeks a Clerical & Admin Specialist to support our funeral home operations. You will maintain master files, handle a high-volume phone system, and manage cemetery plats while processing records for at-need families and interment rights.

Qualifications include 1+ year of admin experience, proficiency with Windows, MS Word/Excel, HMIS, and strong communication and teamwork. A valid driver’s license and a HS diploma are required.

Qualifications

• 1+ years of administrative support experience.
• Proficiency with Windows, MS Word, MS Excel and HMIS.
• Ability to work well in a team-based environment.
• Ability to learn new software and perform new tasks.
• Professional communication and organizational skills.
• Valid driver’s license and high school diploma or equivalent.

Responsibilities

• Maintain Master files (create/provide copies, merge/duplicate, scan into HMIS).
• Operate a telephone system handling a large call volume.
• Manage cemetery plats.
• Perform record requests for at-need families.
• Issue Interment Right Layout and Assessment.
• Process trust cancellations.
• Manage and process trade-in credit requests.

Skills

Administrative support

Professional communication

Organizational skills

Teamwork

Learn new software

Valid driver’s license

Education

High School Diploma or equivalent

Tools

Windows

MS Word

MS Excel

HMIS

Word processing

Spreadsheets

Database

Presentation software

Job description

NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Restland Funeral Home in Dallas, Texas. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we implement checks and balances to maintain consistency and uphold our commitment to care in every interaction.

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Manage cemetery plats
• Perform record request for at-need families
• Issue Interment Right Layout and Assessment
• Process trust cancellations
• Manage and process trade-in credit requests

Qualifications

• 1+ years of administrative support experience
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver's license
• High School Diploma or equivalent

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.