Clerical Aide

Michigan State University; East Lansing (MI); On-site; USD 20,664 - 34,440; Part time

Job summary

A prominent educational institution in East Lansing is seeking an On-Call Health Care Representative. This temporary position provides essential clerical support in various health care clinics, including scheduling patient appointments and maintaining records. Candidates should have outpatient experience, familiarity with insurance processes, and excellent documentation skills. This role allows for flexible hours, with on-call staff working up to 40 hours a week initially.

Qualifications

• Experience in an outpatient setting is preferred.
• Knowledge of insurance processes and obtaining authorizations.
• Strong documentation and computer skills are necessary.

Responsibilities

• Perform administrative functions in a clinic setting.
• Assist patients with scheduling and maintaining records.
• Verify patient insurance eligibility.

Skills

Experience working in an outpatient setting

Familiarity with insurance

Excellent documentation skills

Computer skills

Job description

Position Summary

This is a temporary or on‑call position providing clerical support. Responsibilities may include secretarial, receptionist, bookkeeping, information processing or related clerical tasks.

On‑campus temporary staff work at the College of Human Medicine, the College of Osteopathic Medicine at Detroit Medical Center, and the College of Osteopathic Medicine at Macomb University Center. On‑campus temps can work six (6) months then terminate for three (3) months or switch to an on‑call. Off‑campus temps can continuously work nine (9) month appointments with a one (1) week break in between.

On‑call staff are allowed to work up to 40 hours per week for three (3) months, then must be moved down to 19 hours per week and cannot work more than 520 hours in any six (6) month period.

Unit Position Summary

The On‑Call Health Care Representative will be assigned to work in many different MSU Health Care clinics. Primary job duties include, but are not limited to, performing administrative functions for a clinic through knowledge of medical terminology and applications; working in a variety of roles that combine both direct and indirect patient care duties; serving patients by greeting and assisting with scheduling appointments; maintaining records and accounts; and obtaining and verifying patient insurance eligibility to ensure timely and accurate payment of service; processing patient arrivals to adhere to scheduling time‑frames and support office operations.

Desired Qualifications

• Experience working in an outpatient setting.
• Familiarity with insurance, obtaining authorizations, processing referrals and coordinating appointments.
• Excellent documentation and computer skills.
• Passionate about health care excellence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.