Clerical & Admin Support - Community Blood Service

NHS Ayrshire & Arran; Bond (CO); On-site; USD 29,000 - 34,000; Full time

Job summary

NHS Ayrshire and Arran is recruiting for a Business Support Clerical Assistant based at The Johnnie Walker Bond, Kilmarnock. The role focuses on providing administrative support to the Community Blood Service Administration Team and acting as a professional first point of contact for patients and visitors.

You will join a busy NHS environment, delivering accurate clerical tasks, maintaining confidentiality, and supporting colleagues during periods of pressure.

Qualifications

• SVQ2 in Business/Administration or equivalent.
• Experience in Health and/or Social Care environment.
• Proficient in Microsoft Office and data management.
• Experience with management information systems (MIS).
• Excellent communication and interpersonal skills.

Responsibilities

• Provide comprehensive clerical support to the Community Blood Service Administration Team.
• Be the first point of contact for patients and visitors, handling enquiries promptly and professionally.
• Maintain confidentiality and adhere to organisational policies and procedures.
• Work flexibly to cover staff absences and peak periods.

Skills

Excellent communication

Interpersonal skills

Time management

Education

SVQ2 in Business / Administration

Tools

Microsoft Office

MIS & databases

Job description

NHS Ayrshire and Arran is recruiting for a Business Support Clerical Assistant based at The Johnnie Walker Bond, Kilmarnock. The role focuses on providing administrative support to the Community Blood Service Administration Team and acting as a professional first point of contact for patients and visitors.

You will join a busy NHS environment, delivering accurate clerical tasks, maintaining confidentiality, and supporting colleagues during periods of pressure.