Administrative & Clerical Assistant – Community Health Service

NHS Scotland; Bond (CO); On-site; USD 29,000 - 34,000; Full time

Job summary

NHS Ayrshire and Arran is seeking a Business Support Clerical Assistant for the Johnnie Walker Bond site in Kilmarnock. You will provide comprehensive admin and clerical support to the Community Blood Service Administration Team and act as the first point of contact for patients and visitors.

The role is permanent, 36 hours per week, Monday to Friday, with job sharing considered. You will work to a high standard of confidentiality, supporting MIS and diary management within a supportive NHS

Qualifications

• SVQ2 in Business / Administration or equivalent.
• Working experience of Health and/or Social Care environment.
• Familiar with Microsoft Office systems.
• Used and maintained MIS including databases and spreadsheets.
• Provided clerical support including word processing, photocopying, filing and diary management.
• Excellent communication and interpersonal skills – both written and verbal.
• Experience in NHS or Social Care administration environment.
• Good attention to detail when producing/processing information.
• Able to liaise effectively and build relations with stakeholders.
• Good organisational and time management skills.
• Ability to work on own initiative and to deadlines.
• Note-taking experience would be desirable.

Responsibilities

• Provide comprehensive administrative and clerical support to the Community Blood Service Administration Team.
• Act as first point of contact for patients and visitors/callers, ensuring a positive image and confidentiality.
• Support flexible covering of staff absences and high-pressure periods.
• Maintain professional, courteous communication and adhere to policies and procedures.

Skills

Communication skills

Interpersonal skills

Organisational skills

Time management

Note taking

Stakeholder liaison

Education

SVQ2 in Business / Administration or equivalent

Tools

Microsoft Office

MIS/databases

Spreadsheets

Job description

NHS Ayrshire and Arran is seeking a Business Support Clerical Assistant for the Johnnie Walker Bond site in Kilmarnock. You will provide comprehensive admin and clerical support to the Community Blood Service Administration Team and act as the first point of contact for patients and visitors.

The role is permanent, 36 hours per week, Monday to Friday, with job sharing considered. You will work to a high standard of confidentiality, supporting MIS and diary management within a supportive NHS