Clearing Member Services Associate

The Options Clearing Corporation (OCC); Dallas (TX); Hybrid; USD 55,000 - 69,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment Assistance

Technology Stipend

Generous PTO & Parental leave

401k Employer Match

Health benefits

Job summary

The Options Clearing Corporation (OCC) in Dallas seeks a client-focused professional to support clearing members across existing and new products. You will analyze trade data, assist with new functionality, and ensure adherence to OCC policies while coordinating with internal teams and external participants.

This role emphasizes service, documentation, and problem-solving in a collaborative, hybrid environment. Bachelor's in Business and 0+ years of experience are required.

Qualifications

• Bachelor’s degree in business is required.
• 0+ years of experience in the field.
• Excellent communication and customer service skills.
• Ability to multitask in a dynamic environment.
• Strong problem-solving abilities.

Responsibilities

• Respond to day-to-day Clearing Member inquiries via phone or email.
• Communicate with external market participants to support production activities.
• Complete daily tasks that support production.
• Investigate issues and resolve problems with teammates.
• Maintain Clearing Member information in CRM and databases.
• Analyze firm data and identify trends.
• Assist with writing procedures and job aids.

Skills

Communication skills

Customer service

Problem solving

Multitasking

Professional interactions

Shift flexibility

Education

Bachelor’s Degree in Business

Tools

MS Office

Job description

The Options Clearing Corporation (OCC) in Dallas seeks a client-focused professional to support clearing members across existing and new products. You will analyze trade data, assist with new functionality, and ensure adherence to OCC policies while coordinating with internal teams and external participants.

This role emphasizes service, documentation, and problem-solving in a collaborative, hybrid environment. Bachelor's in Business and 0+ years of experience are required.