Cleared Desktop Engineer

Insight Global; Groton (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Insight Global in Groton, CT is seeking a skilled Desktop Engineer with an active Secret clearance to support end-user computing in a classified environment. The role involves imaging, deployment, hardening, and automation. You will work across IT and security teams, use SCCM for imaging on Windows 11, and manage incidents via ServiceNow.

Strong scripting in PowerShell is expected. This hands-on position requires adherence to high-security protocols, meticulous patching, and collaboration with

Qualifications

• Active Secret Clearance required.
• 8+ years of desktop support in a classified environment.
• Experience imaging with SCCM for deployments.
• Windows 11 administration experience.
• Experience with ticketing systems.
• PowerShell scripting for automation.
• ServiceNow experience.
• Certifications: CompTIA A+, Network+, or Security+.
• Bachelor's Degree.

Responsibilities

• Image systems using SCCM and manage software deployments.
• Install, configure, and troubleshoot Windows 11 systems.
• Perform system hardening and patching per classified environment protocols.
• Develop and maintain PowerShell scripts for automation.
• Manage incidents and service requests in ServiceNow.

Skills

Active Secret Clearance

Windows 11 administration

Ticketing systems experience

PowerShell scripting

ServiceNow experience

Education

Bachelor's Degree

Certifications: CompTIA A+/Network+/Security+

Tools

SCCM imaging and deployments

ServiceNow

Job description

Job Description

We are seeking a skilled and security-cleared Desktop Engineer to support end-user computing operations in a classified environment. This hands-on role involves hardware delivery, laptop imaging, software deployment, and system hardening. The ideal candidate will be comfortable working in high-security settings and collaborating across IT and security teams to ensure reliable and compliant desktop support. This person will be imaging systems using SCCM and installing, configuring and troubleshooting on Windows 11 systems. They will perform system hardening and patching in accordance with classified environment protocols. They will develop and maintain PowerShell scripts for automation. They will manage incidents and service requests using ServiceNow.

Skills and Requirements

Active Secret Clearance8+ years of experience in Desktop Support in a classified environmentProficient in SCCM for imaging and software deploymentsWindows 11 AdministrationExperience using a ticketing systemsPowerShell Scripting experienceServiceNow experienceCompTIA A+, Network+ or Security+ certificationsBachelors Degree

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].