Clean Transportation Program Associate

Apex Systems; Providence (RI); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Apex Systems is seeking a Clean Transportation Program Associate for the Rhode Island Office of Energy Resources. The role focuses on administering and implementing rebate and incentive programs, with emphasis on customer service, data accuracy, and event/public-facing activities.

The candidate will support DRIVE EV and PowerUpRI programs, collaborate with staff and the public, and contribute to policy research and outreach across the Clean Transportation & Climate portfolio.

Qualifications

• Excellent written and verbal communication skills.
• Strong public speaking and presentation skills.
• Exceptional attention to detail and accuracy in reviewing applications and calculations.
• Strong data-entry and record-management skills for high-volume processing.
• Strong organizational and time-management skills for multiple priorities.
• Ability to learn new program areas and provide flexible support.

Responsibilities

• Support the day-to-day administration of clean transportation rebate programs.
• Review and process program applications for completeness and eligibility.
• Provide excellent customer service via email, phone, and other channels.
• Perform accurate data-entry and maintain applicant records and program tracking sheets.
• Calculate rebate amounts and conduct quality-control reviews before payments.
• Prepare rebate payment batches and coordinate with the financial team for payments.
• Maintain accurate Excel tracking sheets and program records.
• Monitor activity and provide updates to program management.

Skills

Public speaking

Customer service

Policy research

Communication

Data entry

Tools

Microsoft Outlook

Word

PowerPoint

Excel

Teams

Job description

Job Description

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients’ digital visions.

Job #3054090

Apex has an opportunity for a Clean Transportation Program Associate.

Here are the details:

Position: Clean Transportation Program Associate

Location: Hybrid

Project Duration: At least 2 years from Start Date

Job Description

The Rhode Island Office of Energy Resources (OER) is seeking a Clean Transportation Program Associate to support the agency’s Clean Transportation & Climate Programs Team. The Program Associate will primarily support the day-to-day administration and implementation of OER’s clean transportation rebate and incentive programs, including the DRIVE EV electric vehicle rebate program and PowerUpRI residential EV charging program. The position will have significant interaction with program applicants and members of the public and will also support stakeholder engagement, outreach, policy research, and other initiatives across OER’s Clean Transportation & Climate portfolio. The successful candidate must have exceptional customer service and communication skills, strong attention to detail, and a high level of accuracy. This position requires frequent communication with members of the public, coordination with OER staff and the agency’s financial team, accurate application and payment processing, and the ability to professionally represent OER during meetings, presentations, webinars, and other public-facing activities.

• Excellent written and verbal communication skills.
• Strong public speaking and presentation skills, with the ability to confidently present information and respond to questions from a variety of audiences.
• Exceptional attention to detail and commitment to accuracy, particularly when reviewing applications, entering information, determining eligibility, calculating rebate amounts, and preparing information used to process payments.
• Strong data-entry and record-management skills, with the ability to accurately maintain a high volume of applications and program records.
• Strong organizational and time-management skills, with the ability to manage multiple applications, assignments, payment cycles, deadlines, and competing priorities.
• Strong interpersonal skills and the ability to work effectively with OER staff, members of the public, State agencies, external stakeholders, businesses, and other partners.
• Strong research and writing skills, including the ability to review policy and program information and clearly summarize key findings for staff.
• Ability to take clear, high-level meeting notes and identify important takeaways, decisions, and action items.
• Ability to learn new program areas and provide flexible support across the Clean Transportation & Climate Programs Team as priorities and workload require.
• Ability to work independently, exercise sound professional judgment, and recognize when an issue should be elevated to management.
• Ability to maintain appropriate confidentiality and discretion when handling applicant, program, and financial information.
• Proficiency with Microsoft Outlook, Word, PowerPoint, Teams, and other standard office applications.
• Strong Microsoft Excel skills for program administration, including entering and maintaining records, using formulas, sorting and filtering information, reviewing calculations, reconciling records, and maintaining accurate program tracking spreadsheets.
• Interest in or experience with clean transportation, electric vehicles, electric vehicle charging, energy, sustainability, environmental policy, public administration, customer service, or government programs preferred.

Primary Responsibilities

• Support the day-to-day administration of OER’s clean transportation rebate and incentive programs, with primary responsibility for DRIVE EV and PowerUpRI.
• Review and process program applications and supporting documentation to determine completeness and compliance with program eligibility requirements.
• Provide exceptional customer service to program applicants and members of the public through email, telephone, and other communication channels. Clearly explain program requirements, application processes, eligibility determinations, and documentation needs, and assist applicants in resolving questions or application issues.
• Perform accurate and timely application processing and data entry, including maintaining applicant records, application statuses, supporting documentation, and program tracking spreadsheets.
• Calculate and verify rebate amounts and conduct quality‑control reviews to ensure applicant information, eligibility determinations, and payment amounts are accurate before applications are submitted for payment.
• Prepare rebate payment batches and work closely with OER’s financial team to support accurate and timely payment processing, respond to questions, resolve discrepancies, and maintain appropriate supporting documentation.
• Maintain accurate Excel tracking sheets and program records used for application management, funding tracking, payment reconciliation, program statistics, and reporting.
• Monitor application activity, available program funding, payment activity, and other program information and provide updates to program management as needed.
• Assist with presentations, webinars, outreach events, stakeholder meetings, and other public-facing activities related primarily to OER’s clean transportation programs. The Program Associate must be comfortable speaking publicly, presenting program information, responding to questions, and representing OER professionally before a variety of audiences.
• Attend relevant clean transportation meetings, working groups, stakeholder discussions, and interagency meetings. As requested, the Program Associate may also support the Climate Lead by attending meetings or assisting with climate-related projects and programs. Prepare high-level meeting notes identifying important discussions, decisions, action items, and issues relevant to OER, and provide updates or debriefs to the team as appropriate.
• Assist with the development and maintenance of program guidance, frequently asked questions, presentations, briefing materials, reports, webpages, talking points, and other internal and public-facing resources.
• Support other clean transportation activities, research, outreach, and priorities, as well as occasional climate-related assignments, based on the needs of the Clean Transportation & Climate Programs Team.

Everforth Apex is a world‑class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804‑523‑8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804‑523‑8228. (Do not submit resumes or solicit consultants to this email address).