Classroom Technology Services Student Pool

OSU Rec Sports - Sport. Leadership. Wellness.; Corvallis (OR); On-site; USD 17,000 - 25,000; Part time

Job summary

Academic Technologies at Oregon State University is seeking motivated students to join the Classroom Technology Services team. This role provides hands-on experience supporting classroom AV, presentation systems, and campus events across the university.

Staff work with professional techs, perform readiness checks, and assist with upgrades and inventory while delivering excellent customer service and teamwork in a collaborative environment.

Qualifications

• Must have working knowledge of audio/visual equipment.
• Must have working knowledge of computers and presentation software.
• Self-motivated with initiative and teamwork.
• Ability to lift and carry equipment up to 25 pounds.
• Strong oral communication and customer service skills.

Responsibilities

• Provide in-person, phone, and remote support for classroom audiovisual technologies.
• Troubleshoot and test classroom technology and report issues via ticketing system.
• Staff Presentation Support Desk and assist users with classroom tech.
• Conduct weekly classroom readiness inspections and inventory checks.
• Assist with events and examinations, including evenings and weekends.
• Perform end-of-term servicing, including equipment testing and documentation.
• Assist with technology installations, upgrades, and asset tracking.

Skills

A/V equipment

Computers

Presentation software

Customer service

Teamwork

Communication

Self-motivated

Education

Enrolled student

Job description

Department:

Job Description:

This recruitment will be used to fill five part-time Classroom Technology Services Student Technician positions (up to 24 hours per week) with Academic Technologies at Oregon State University (OSU).

Academic Technologies at Oregon State University is seeking motivated and customer-focused student employees to join the Classroom Technology Services team. This position provides a unique opportunity to gain hands-on experience supporting the technology that powers teaching, learning, and campus events across the university. Student employees work alongside professional technology staff to maintain, troubleshoot, and support audiovisual systems in classrooms, labs, conference rooms, and large event venues, including Milam Auditorium.

This role offers meaningful professional development in technology support, customer service, project coordination, inventory management, event operations, and technical troubleshooting. Student employees participate in classroom readiness checks, technology upgrades, end-of-term room servicing, inventory audits, technology testing, and collection of operational metrics that help improve the student and instructor experience. Employees gain valuable experience with audiovisual systems, computers, presentation technologies, and enterprise support tools while contributing to the success of academic instruction and university events. We are looking for self-motivated individuals with strong communication skills, a positive customer-service attitude, and a desire to learn in a collaborative team environment.

https://uit.oregonstate.edu/ba/academic-technologies

The Undergraduate Student Information Technology Worker performs a variety of tasks related to computing operations, user support and installation, or programming and analysis.

Successful candidates should possess working knowledge of audiovisual equipment, computers, and presentation software; demonstrate strong oral communication skills; be self-motivated and able to take initiative; work effectively in a team environment; and maintain a positive customer-service attitude.

Position Duties:

• Provide in-person, phone, and remote support for classroom, presentation, and audiovisual technologies used by instructors, staff, and students.
• Conduct troubleshooting, service, and testing of classroom technology systems and report issues through the Support Desk ticketing system.
• Staff the Classroom Technology Services Presentation Support Desk and assist customers using classroom and presentation technologies.
• Conduct weekly classroom readiness inspections to verify technology functionality, room condition, and instructional readiness.
• Provide basic instruction and support on the operation of classroom audiovisual and presentation systems.
• Assist with event and examination support, including evening and weekend activities in Milam Auditorium and other campus venues.
• Perform end-of-term classroom servicing, including equipment testing, cleaning, inventory verification, documentation, and classroom technology reset activities.
• Assist with technology installations, upgrades, inventory management, asset tracking, and collection of classroom technology performance metrics.

Transferable Skill Development

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:

Communication, Critical Thinking, Technology, Professionalism

Qualifications:

Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard

International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.

Required Qualifications:

• Must have working knowledge of audio/visual equipment.
• Must have working knowledge of computers and presentation software.
• Self-motivated and able to take initiative with tasks.
• Ability to lift and carry equipment up to 25 pounds.
• Strong oral communication and interpersonal skills.
• Excellent customer service skills with a commitment to providing professional, courteous support.
• Demonstrated ability to work effectively in a collaborative team environment.
• Demonstrated reliability, punctuality, and commitment to maintaining scheduled work shifts.
• Positive customer-oriented attitude and a willingness to learn new technologies and processes.

Additional Required Qualifications:

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

Working Conditions/Schedule:

• Work is performed in classrooms, laboratories, conference rooms, event spaces, Milam Auditorium, and other campus facilities.
• Duties require frequent walking between locations; setup, testing, troubleshooting, repair, and maintenance of audiovisual and classroom technology equipment; weekly classroom readiness checks; monthly inventory audits and asset management assessments; and end-of-term room servicing activities. End-of-term responsibilities include thorough cleaning, equipment testing, basic repairs, inventory verification, documentation, and collection of classroom technology metrics. Student employees may assist with evening and weekend events, presentations, and examination support in Milam Auditorium.
• Position requires lifting and carrying equipment up to 25 pounds, occasional extended periods of standing, and the ability to work independently and as part of a team. Maintain a flexible schedule to provide customer service and Presentation Support Desk coverage. Regular shifts are scheduled Monday through Friday between 7:30 a.m. and 7:30 p.m. Students may also have the opportunity to sign up for optional evening and weekend event support assignments to earn additional work hours.
• The position is limited to a maximum of 24 hours per week.

Salary Range:

Anticipated Start Date:

2026-07-15

Anticipated End Date:

2028-06-30