Classroom Support Technician

Davita Inc.; Charlottesville (VA); On-site; USD 50,000 - 53,000; Full time

Job summary

A leading company seeks a Classroom Support Technician to maintain and support technology-enhanced classrooms at the University of Virginia. This full-time role requires hands-on experience with audio and video equipment, as well as strong customer service skills, to assist faculty and ensure seamless technology operations.

Qualifications

• High school diploma required, associate's preferred.
• Demonstrated customer service skills.
• Ability to work independently under pressure.

Responsibilities

• Assist faculty with technology in classrooms.
• Troubleshoot audio/video systems.
• Install and configure classroom technology.

Skills

Customer service skills

Technical support

Communication

Education

High school diploma

Associate's degree

Tools

Crestron software

Audio/video equipment

Job description

UVA Information Technology Services (ITS) Is looking for a Classroom Support Technician. The Classroom Support Technician installs, maintains, and supports technology-enhanced classrooms at the University of Virginia; making it possible for UVA to "serve the Commonwealth of Virginia, the nation, and the world by developing responsible citizen leaders and professionals; advancing, preserving, and disseminating knowledge." Technicians provide audio, video, computer, and other control hardware and software support; ensuring that university and department equipment remains functional for professors and students alike both virtually and in person. Experience working independently and using sound judgment in decision-making under pressure is required as is demonstrated experience working within a framework of standards and guidelines.

Duties/Responsibilities Include:

• Assists faculty, staff, and other end users with technology installed in classrooms.
• Troubleshoot networked, commercial audio, and video systems.
• Install and configure audio and video equipment in classrooms - including projectors, computers, and Crestron equipment, with the engineers guidance.
• Interpreting and wiring diagrams to terminate audio/video cables.
• Update/upgrade firmware/software on devices and computers, per instructions.
• Manage audio and video equipment using Crestron software tools.
• Effectively communicate and collaborate in Microsoft Teams.
• Performs other duties as assigned.

Qualifications:

• High school diploma
• Demonstrated customer service skills
• Ability to be on-site in Charlottesville, VA (no opportunity for remote work).
• Preference will be given to applicants with an Associate's degree

Physical Demands:

• Occasional working on ladders, or scaffolding, up to 12 feet tall.
• Working with low voltage electrical power.
• Lifting of equipment weighing up to 50lbs.
• Frequent walking to accomplish tasks requiring the ability to walk up to 2-4 miles in an 8-hour shift.

ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. ITS values work-life balance and provides flexible work location options where possible. Please see additional information aboutjoining our team.

This position is a full-time, benefitted, University Staff, hourly role. https://hr.virginia.edu/uva-employee-category.

Shift:

2:00 11:30 PM ( Monday - Friday)

Anticipated Hiring Range: $50,000-$53,000

The selected applicant will be required to complete a background check prior to their first day of employment per University policy.

TO APPLY:

Complete an application online and attach: http://jobs.virginia.edu/us/en/ and search R0072996

* CV/Resume

* Cover Letter detailing your interest in this position and highlighting knowledge, skills, abilities, and experiences

Click the link below:

***Please note that you MUST upload ALL documents into the CV/Resume box. ***

For questions about the application process please contact Bill Crane , Senior Academic Recruiter, [e-mail]

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.