Classroom AV & Technology Support Specialist

University of Virginia

Charlottesville (VA)

On-site

USD 52,000 - 56,000

Full time

13 days ago

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Job summary

University of Virginia's ITS is seeking a Classroom Support Technician to install, maintain, and support technology-enhanced classrooms. You will assist faculty and staff with classroom tech, troubleshoot audio/video systems, and configure Crestron equipment under engineers' guidance.

The role requires a high school diploma, strong customer service, and on-site presence in Charlottesville, VA. Some positions prefer an Associate’s degree, and the anticipated salary range is $52,000–$56,000 per

Qualifications

  • High school diploma required.
  • Demonstrated customer service skills.
  • Ability to be on-site in Charlottesville, VA (no remote work).
  • Preference will be given to applicants with an Associate’s degree.

Responsibilities

  • Assists faculty, staff, and other end users with technology installed in classrooms.
  • Troubleshoot networked, commercial audio, and video systems.
  • Install and configure audio and video equipment in classrooms – including projectors, computers, and Crestron equipment, with the engineers guidance.
  • Interpreting and wiring diagrams to terminate audio/video cables.
  • Update/upgrade firmware/software on devices and computers, per instructions.
  • Manage audio and video equipment using Crestron software tools.
  • Effectively communicate and collaborate in Microsoft Teams.
  • Performs other duties as assigned.

Skills

Customer service

Education

High school diploma

Job description

University of Virginia's ITS is seeking a Classroom Support Technician to install, maintain, and support technology-enhanced classrooms. You will assist faculty and staff with classroom tech, troubleshoot audio/video systems, and configure Crestron equipment under engineers' guidance.

The role requires a high school diploma, strong customer service, and on-site presence in Charlottesville, VA. Some positions prefer an Associate’s degree, and the anticipated salary range is $52,000–$56,000 per

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