Classroom AV & IT Systems Coordinator

Usmd; Washington, Northern (District of Columbia, KY); Hybrid; USD 33,000 - 47,000; Full time

Job summary

The University of Maryland, College Park, Washington DC campus seeks an IT/AV Contractual 1 to support instructional technology in classrooms and labs. You will troubleshoot AV/IT issues, dispatch requests, and collaborate with Classroom Technology staff on deployments.

Requirements include a Bachelor's degree and at least 1 year of IT or administrative experience, with familiarity in Windows/macOS, Google Workspace, Active Directory, and ServiceNow.

Qualifications

• Bachelor's degree required from an accredited institution.
• One year of professional IT/administrative experience.
• Experience with PC/AV hardware and Apple devices is a plus.

Responsibilities

• Troubleshoot and support AV/IT in classrooms and labs.
• Program Crestron control processors and panels to support instructional tech.
• Dispatch service requests to IT/AV staff and manage ticket flow.
• Collaborate with Classroom Technology teams on deployments.

Skills

Troubleshooting

Windows OS

MS Office

PowerPoint

Communication

Education

Bachelor's degree

Tools

Crestron

Active Directory

ServiceNow

Google Workspace

Job description

The University of Maryland, College Park, Washington DC campus seeks an IT/AV Contractual 1 to support instructional technology in classrooms and labs. You will troubleshoot AV/IT issues, dispatch requests, and collaborate with Classroom Technology staff on deployments.

Requirements include a Bachelor's degree and at least 1 year of IT or administrative experience, with familiarity in Windows/macOS, Google Workspace, Active Directory, and ServiceNow.