Claims Vendor Management Lead (Remote) – Cost & Compliance

Pie Insurance; Oregon; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive cash compensation

Comprehensive health plans

Generous PTO

Future-focused 401k match

Parental and caregiver leave

Job summary

Pie Insurance is seeking a Manager, Claims Vendor Management to lead our comprehensive vendor program, including managed care, legal, investigative, and API-enabled technology vendors. The role partners with Claims leadership to shape vendor strategy, optimize costs, and ensure contract compliance across the organization.

The position requires 6+ years in vendor management or procurement, with insurance domain experience and proven leadership. Remote work within the United States is supported.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Supply Chain Management, or related field.
• 6+ years of experience in vendor management, procurement, or strategic sourcing.
• 3+ years in the insurance industry, preferably in claims operations or vendor management.
• 1+ years of experience leading or mentoring team members.
• Track record of leading vendor contract negotiations and achieving cost savings.
• Experience supporting or implementing vendor management programs.
• Strong understanding of workers’ compensation and managed care vendors landscape, as well as legal, investigative, and support vendor categories; experience with commercial auto vendors is a plus.
• Working knowledge of managed care services including medical bill review, pharmacy benefit management, utilization review, and provider networks.
• Knowledge of legal vendor management including law firm relationships and litigation support services.
• Understanding of investigative services, transportation, translation, and other ancillary claims support vendors.
• Exposure to API-integrated technology vendors and understanding of system integration requirements.

Responsibilities

• Support implementation of Pie’s Claims Vendor Management program for assigned strategic claims vendors.
• Execute vendor management strategy for the Claims Department in partnership with Claims leadership.
• Develop vendor management team members contributing to strategic initiatives.
• Create and maintain a centralized repository of all vendor contracts with visibility across departments.
• Implement vendor performance management frameworks and accountability structures.
• Support policies, procedures, and work plans that affect the team and contribute to department-wide initiatives.
• Balance focus on managed care vendors while maintaining oversight of other vendor types.
• Coordinate vendor relationships to support seamless Claims operations and optimal outcomes.
• Lead contract negotiations, renewals, and renegotiations to drive cost savings and improved terms for Pie.

Skills

Vendor management

Procurement

Strategic sourcing

Insurance industry

Claims operations

People management

Contract negotiations

Cost reduction

Vendor performance

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration/Finance/Supply Chain

Job description

Pie Insurance is seeking a Manager, Claims Vendor Management to lead our comprehensive vendor program, including managed care, legal, investigative, and API-enabled technology vendors. The role partners with Claims leadership to shape vendor strategy, optimize costs, and ensure contract compliance across the organization.

The position requires 6+ years in vendor management or procurement, with insurance domain experience and proven leadership. Remote work within the United States is supported.