Claims Training Specialist - Travel & Virtual Classes

AAA Auto Club Enterprises; Costa Mesa (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is seeking a dedicated Education & Training specialist to deliver classroom and virtual training for Claims, products and sales processes. Travel nationwide up to 1-3 times per year and occasional evenings or weekends may be required.

You will create presentations, deliver live and online sessions, and track progress while coordinating with managers. Strong PowerPoint and Outlook skills, plus basic Excel, are expected, as is a bachelor’s degree preference and a reliable

Qualifications

• Experience with Claims
• Creativity to enhance classroom education and presentation materials.
• Presentation skills in facilitating classes and leading discussions for various group sizes.
• Ability to assimilate new information quickly and take initiative.
• Ability to prioritize multiple tasks and adapt to changing priorities.
• Use of personal vehicle and a good driving record required.
• Intermediate PowerPoint, Outlook; Basic Excel and Word; Basic Access skills.
• Bachelor’s Degree preferred.

Responsibilities

• Educate new and existing employees in technical skills and product knowledge in classroom settings.
• Develop and conduct virtual classes via web conferences; create presentations using adult learning methods.
• Update management on class progress and effectively manage travel and expenses.
• Respond to emails promptly and submit rosters on time.

Skills

Presentation skills

Coaching

Time management

Adaptability

Travel readiness

Education

Bachelor’s degree preferred

Tools

PowerPoint

Outlook

Excel

Word

Access

Job description

AAA Auto Club Enterprises is seeking a dedicated Education & Training specialist to deliver classroom and virtual training for Claims, products and sales processes. Travel nationwide up to 1-3 times per year and occasional evenings or weekends may be required.

You will create presentations, deliver live and online sessions, and track progress while coordinating with managers. Strong PowerPoint and Outlook skills, plus basic Excel, are expected, as is a bachelor’s degree preference and a reliable