Claims Technical Specialist

Core Specialty Insurance Holdings, Inc.; Dallas (TX); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) matching

Employee Assistance Plan

Health Savings Account

Flexible Spending Account

Health Reimbursement Account

Wellness program

Job summary

Core Specialty Insurance Holdings, Inc. is seeking a senior Property Claims professional to directly handle high severity first‑party property claims and oversee TPAs. The role emphasizes coverage review, investigations, damages estimation, and regulatory compliance.

Ideal candidates have 5+ years in commercial property claims, with liability or personal lines experience preferred, and an adjuster license. Travel is required; a bachelor’s degree or equivalent experience is required.

Qualifications

• Bachelor’s degree or equivalent experience
• Minimum 5 years Commercial Property claims experience
• Personal Lines Property claims experience preferred
• Liability claims experience preferred
• Litigation management preferred

Responsibilities

• Ensure compliance with claim handling guidelines on coverage, investigation, liability, damages, and resolution
• Provide technical oversight to TPA claim handlers
• Evaluate insurance contracts for coverage issues
• Manage claim diaries to progress toward resolution
• Oversee claim handling per regulatory requirements
• Represent the company in claim market meetings
• Communicate with internal partners about large losses and insights
• Improve Property Division processes for service, technical excellence, and efficiency
• Participate in the Property Claim Quality Assurance program

Skills

Commercial property forms knowledge

Multi-jurisdiction experience (FL/TX)

Building damage estimation

Regulatory environment understanding

Negotiation/ADR

Travel ability

Communication (verbal/written)

Process improvement

Claim system proficiency

MS Office proficiency

Adjuster licenses

Education

Bachelor’s degree or equivalent experience

Job description

A key member of the Property Claim team, responsible for direct handling of first party Property claims of high severity and complexity. Responsibilities may also include oversight of first party Property claims handled by Third Party Administrator partner(s).

Key Accountabilities/Deliverables:

• Ensure compliance with established claim handling guidelines regarding coverage, investigation, liability, damages evaluation and resolution
• Provide technical oversight and direction to TPA claim handlers
• Appropriately evaluate insurance contracts, including timely identification of coverage issues
• Effectively manage claim diaries to maintain progress toward claim resolution
• Provide oversight and/or direct claim handling in accordance with jurisdictional regulatory requirements
• Effectively represent the company’s interest in claim market meetings
• Provide timely and proactive communication to internal business partners regarding large losses and relevant insights
• Contribute to continuous improvement of the Property Division by evaluating and implementing processes to improve customer service, technical excellence and/or efficiency of the operation.
• Participate in the Property Claim Quality Assurance program

Technical Knowledge and Understanding:

• Knowledge of Commercial Property coverage forms
• Experience in FL and/or TX market(s); multi-jurisdictional experience preferred
• Strong working knowledge of building damage estimating practices
• Understanding of legal and regulatory environment
• Advanced negotiation skills, including alternative dispute resolution (Appraisal, Mediation, Arbitration)
• Ability to travel
• Strong communication skills (verbal and written)
• Ability to review processes and determine opportunities for improvement
• Proficient in use of automated claim system
• Solid understanding and ability to utilize Microsoft Office applications
• Adjuster license(s) as required

Experience:

• Bachelor’s degree or equivalent experience
• Minimum 5 years Commercial Property claims experience
• Additional Personal Lines Property claim experience preferred
• Liability claim experience preferred
• Litigation Management preferred

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.

At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program