Claims Support Specialist – On-Site

Sedgwick; Ontario (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

PTO

Disability insurance

Life insurance

Employee assistance program

Flexible spending account / Health SAV

Job summary

Sedgwick is seeking a Claims Assistant to support claims staff in Ontario, California (On-site). You will set up new claims, enter notes, process payments, handle mail, and generate letters and reports, while delivering prompt customer service.

Ideal candidates have a high school diploma or GED and at least six months of clerical or customer service experience, with solid communication and computer skills for a team-focused environment.

Qualifications

• Education & licensing: High school diploma or GED required.
• Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
• Skills & Knowledge: Excellent oral and written communication; PC literate, including Microsoft Office products; Strong organizational skills; Ability to work in a team environment; Ability to meet or exceed Performance Competencies.

Responsibilities

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Skills

Excellent oral and written comunicação

Strong organizational skills

Team player

Ability to meet deadlines

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Assistant to support claims staff in Ontario, California (On-site). You will set up new claims, enter notes, process payments, handle mail, and generate letters and reports, while delivering prompt customer service.

Ideal candidates have a high school diploma or GED and at least six months of clerical or customer service experience, with solid communication and computer skills for a team-focused environment.