Claims Support Specialist: Care-Driven Claims Admin

Sedgwick Claims Management Services Ltd; Dublin, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sedgwick Claims Management Services Ltd in Dublin, OH is seeking a dedicated Claims Assistant to support claims staff and perform office tasks across client programs.

You will set up new claims, enter notes, process payments, manage mail and filing, prepare letters and reports, and assist with scheduling medical appointments and customer service as needed. A high school diploma or GED is required, with at least 6 months clerical or customer service experience.

Qualifications

• High school diploma or GED required.
• Six months of clerical or customer service experience or equivalent.
• Proficient with Microsoft Office products.
• Strong communication and organizational skills.
• Ability to work in a team environment.

Responsibilities

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service.

Skills

Communication

Teamwork

Organization

Customer service

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services Ltd in Dublin, OH is seeking a dedicated Claims Assistant to support claims staff and perform office tasks across client programs.

You will set up new claims, enter notes, process payments, manage mail and filing, prepare letters and reports, and assist with scheduling medical appointments and customer service as needed. A high school diploma or GED is required, with at least 6 months clerical or customer service experience.