Claims Support Specialist (In-Office)

Sedgwick; Phoenix (AZ); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Sedgwick, a global claims and workplace solutions provider, seeks a Claims Assistant to join our Phoenix office. The role supports claims staff, manages entry of new claims, processes payments, and handles routine office tasks in a 100% in-office setting.

The ideal candidate has at least a high school diploma or GED and 6 months of clerical or customer service experience, with strong communication and MS Office skills. Sedgwick emphasizes work-life balance and a collaborative environment.

Formación

• High school diploma or GED required.
• Six (6) months of clerical or customer service experience or equivalent combination of education and experience.
• Excellent oral and written communication.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsabilidades

• Set up and enter new claims into claims management system.
• Input and review notes/diaries in claims management system as instructed.
• Process payments.
• Process mail; handle filing, faxing and photocopying.
• Review, prepare, create, and/or send letters, reports, and forms.
• Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
• Assist with distribution of computer reports and other duties as assigned.
• Support the organization’s quality programs.

Conocimientos

Oral and written communication

PC literacy (MS Office)

Organizational skills

Teamwork ability

Performance competencies

Educación

High school diploma or GED

Descripción del empleo

Sedgwick, a global claims and workplace solutions provider, seeks a Claims Assistant to join our Phoenix office. The role supports claims staff, manages entry of new claims, processes payments, and handles routine office tasks in a 100% in-office setting.

The ideal candidate has at least a high school diploma or GED and 6 months of clerical or customer service experience, with strong communication and MS Office skills. Sedgwick emphasizes work-life balance and a collaborative environment.