Claims Support Specialist I

Kentucky Farm Bureau; Watterson Park (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

Kentucky Farm Bureau is seeking a Claims Support Representative I to provide clerical and administrative support to the District Claim Manager, Claim Adjusters, and Regional Claim Office staff. You will handle inquiries, review loss reports, and maintain electronic claim files to ensure efficient, fair, and compliant claims processing.

The role requires a high school diploma or GED, courteous telephone manners, and about one year of office experience.

Qualifications

• High school diploma or GED is required.
• One year of office experience preferred.
• Courteous telephone manner is essential.
• Good typing speed and accuracy expected.

Responsibilities

• Provide clerical and administrative support to the District Claim Manager, Claim Adjusters and Regional staff.
• Answer telephone, direct calls, and handle inquiries.
• Review loss reports and confirm coverage; conduct investigations.
• Maintain electronic claim files and document actions taken.
• Assist in handling salvage and subrogation and complete assignments.
• Attend meetings and participate in continuing education activities.

Skills

Courteous telephone manner

Typing 35 WPM

Word processing knowledge

Office equipment handling

Education

High school diploma or GED

Tools

Microsoft Word

Office machines

Job description

Kentucky Farm Bureau is seeking a Claims Support Representative I to provide clerical and administrative support to the District Claim Manager, Claim Adjusters, and Regional Claim Office staff. You will handle inquiries, review loss reports, and maintain electronic claim files to ensure efficient, fair, and compliant claims processing.

The role requires a high school diploma or GED, courteous telephone manners, and about one year of office experience.