Claims Support Specialist

AF - Group; United States; On-site; USD 39,000 - 66,000; Full time

Job summary

AF - Group in the United States is seeking a detail-oriented administrative assistant to support the claims team. You will handle data entry, process medical billing computations, verify claim status, and assist in account management and file reviews.

The role emphasizes strong communication, organization, and the ability to manage multiple priorities in a fast-paced environment. Prior insurance experience is a plus.

Qualifications

• High school diploma or GED required with 2 years administrative experience.
• Experience in insurance environments and workers' compensation knowledge preferred.
• Strong communication and organizational abilities essential.
• Proficiency with MS Word and Excel; accurate data entry and verification.

Responsibilities

• Support customer service for the multi-functional claims team.
• Answer general claim inquiries and verify claim status.
• Communicate with team to ensure timely handling of claims.
• Assist in account management for the team's book of business.
• Compute payments for medical bills related to accidents per state rules.
• Provide administrative support using word processing and spreadsheets.
• Ensure payments are accurate and files closed per standards.
• Adhere to ethical conduct and perform other duties as required.

Skills

Independent worker

Communication skills

Customer service

Multitasking

Windows proficiency

Attention to detail

Data entry

Education

High school diploma or GED

Administrative experience (2+ years)

Insurance coursework

Certification encouraged

Tools

Microsoft Windows

Microsoft Word

Microsoft Excel

Office suite

Insurance claim system

Job description

AF - Group in the United States is seeking a detail-oriented administrative assistant to support the claims team. You will handle data entry, process medical billing computations, verify claim status, and assist in account management and file reviews.

The role emphasizes strong communication, organization, and the ability to manage multiple priorities in a fast-paced environment. Prior insurance experience is a plus.