Claims Support Specialist

Sedgwick Claims Management Services Ltd; Downers Grove (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k and matching

Paid time off (PTO)

Life insurance

Job summary

Sedgwick Claims Management Services Ltd is seeking a Claims Assistant in Downers Grove, IL. The role supports claims staff, performing routine clerical tasks, data entry, and customer service to help maintain efficient claims processing.

Responsibilities include entering new claims, updating notes, handling mail, and assisting with letters and reports. The position emphasizes accuracy, organization, and teamwork within a busy office environment.

Qualifications

• Education: High school diploma or GED required.
• Experience: Six (6) months of clerical or customer service experience or equivalent.
• Skills: Oral and written communication; PC literate; MS Office; strong organization; teamwork; ability to meet performance standards.

Responsibilities

• Sets up and enters new claims into the claims management system.
• Inputs and reviews notes/diaries in the claims system.
• Processes payments.
• Handles mail, filing, faxing, and photocopying.
• Prepares and sends letters, reports, and forms.
• Answers calls, sets up medical appointments, and may provide customer service.

Skills

Excellent communication

Strong organizational

Teamwork

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services Ltd is seeking a Claims Assistant in Downers Grove, IL. The role supports claims staff, performing routine clerical tasks, data entry, and customer service to help maintain efficient claims processing.

Responsibilities include entering new claims, updating notes, handling mail, and assisting with letters and reports. The position emphasizes accuracy, organization, and teamwork within a busy office environment.