Claims Support Representative

Brown & Brown; United States; On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Paid time off

Job summary

One80 Intermediaries in Albany, NY is seeking a part-time Claims Support Representative to join our growing team. You will provide general clerical support for assigned claims administration unit(s), including data entry, digital indexing, and mailing activities.

The role emphasizes accuracy and timeliness as you monitor digital mail queues, perform data entry into LuminX, index documents in Synergy, and support the dental claim review team using OnBase.

Qualifications

• HS diploma or GED is required.
• Minimum data entry speeds: 7,000 keystrokes/hour numeric and 6,000 alphanumeric.
• PC proficiency with word processing and data management software.

Responsibilities

• Monitors digital mail queues to receive new disability claim and supplemental claim documents.
• Performs data entry of claimant information into claim system (LuminX) and indexes documents to claimant records in Synergy.
• Meet turnaround times and quality standards for timely, accurate handling of documents.
• Provide administrative support to the dental consultant claim review team, including assigning new claims and processing correspondence using OnBase.
• Respond to dental provider requests for information and/or claim status.
• Perform general clerical duties including faxing and mailing preparations.

Skills

Data entry

Typing speed

PC proficiency

Education

HS diploma or GED

Tools

LuminX

Synergy

OnBase

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

One80 Intermediaries is seeking a Claims Support Representative to join our growing team in Albany, NY !

The part-time Claims Support Representative will provide general clerical support for assigned claims administration unit(s) , including data entry, digital indexing, and mailing activities.

How You Will Contribute:

• Monitors digital mail queues to receive new disability claim and supplemental claim documents.
• Performs data entry of claimant information into claim system ( LuminX ) and indexes documents to claimant records in administration system (Synergy) .
• Responsible for meeting turnaround time (TAT) and quality standards to ensure timely and accurate handling of documents.
• Provides administrative support to the dental consultant claim review team - including assigning new claims, processing dental provider correspondence, and forwarding completed claims using process management software (OnBase) .
• Responds to dental provider requests for information and/or claim status.
• Performs general clerical duties as needed including, but not limited to, faxing, and preparing materials for mailing.

Skills & Experience to be Successful:

• HS diploma or general education degree (GED).
• Minimum data entry skills of 7,000 numeric keystrokes/hour and 6,000 alphanumeric keystrokes/hour.
• PC proficiency , including ability to work with word processing and data management programs.

Pay Range

$18.00 - $18.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".