Claims Support Assistant I — Admin & Coordination

Berkshire Hathaway Homestate Insurance; Walnut Creek (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Berkshire Hathaway Homestate Companies is seeking a Workers’ Compensation Claims Assistant in Walnut Creek, CA to support Claims Professionals with timely, accurate administration of benefits for injured workers.

Responsibilities include coordinating documentation, daily diary management, claim set-up notifications, scheduling medical evaluations, vendor coordination, and internal service requests, with emphasis on accuracy and timely escalation of issues.

Qualifications

• Education: High School Diploma or HS Equivalency (GED or HiSET) required.
• Proficient in Microsoft Office Suite (Word, Excel in particular) and ability to use databases, systems, and vendor software.
• Excellent attention to detail.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Coordinates service of required documentation to appropriate parties on litigated claims and ensures proper documentation and redaction.
• Reviews and prioritizes daily diary instructions (payments, regulatory notices).
• Generates new claim set-up notifications and secures wage information as needed.
• Assists with scheduling medical evaluations and tracks disability status updates.
• Schedules vendors for transportation, translation, and subpoenas as needed.
• Submits internal service requests with required documentation (e.g., check pulls, voids, stop payments).
• Provides ancillary services including coverage of reception desk.

Job description

Berkshire Hathaway Homestate Companies is seeking a Workers’ Compensation Claims Assistant in Walnut Creek, CA to support Claims Professionals with timely, accurate administration of benefits for injured workers.

Responsibilities include coordinating documentation, daily diary management, claim set-up notifications, scheduling medical evaluations, vendor coordination, and internal service requests, with emphasis on accuracy and timely escalation of issues.