Claims Supervisor — Lead High-Impact Case Strategy

Werner Management Inc; Omaha (NE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other coverage

Job summary

Werner Enterprises in Omaha, Nebraska, is seeking an experienced Claims Manager to lead the claims department, review complex files, negotiate settlements, and coach staff through performance and training initiatives. You will oversee administrative and financial functions, generate risk analyses and reports, authorize payments, and provide litigation support while driving productivity, quality control, and strategic case resolution.

Education: high school diploma required; AA degree preferred.

Qualifications

• High school diploma or equivalent required.
• AA degree or some college preferred.
• Two-Three years claims experience preferred.
• Working knowledge of Google, Google Sheets – overall systems knowledge.
• Maintain credentials required to perform functions.

Responsibilities

• Manage, review, and resolve claims, including determining course of action, developing arguments and addressing claimants' rebuttals, conducting preliminary negotiations, and preparing and issuing notices to claimants and other third-parties.
• Manage administrative, financial, accounting, and reporting functions for claims.
• Assist in overall case resolution strategies, settlements, and litigation support.
• Authorise appropriate payment or refers claims to investigators for further review.
• Analyze and identify trends and provide reports as necessary.
• Provide input for forecasting and planning activities.
• Generate risk analysis reports for management.
• Monitor and participate in quality control and reviews.
• Manage and monitor all high-exposure and complex files.
• Oversee operational management of the Claims Department, including overall productivity, efficiency, and accuracy.
• Provide expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing, and adjusting claims.
• Direct claims staff hiring, oversight, coaching, and training.
• Management of BI claims, including a litigation management along with experience in settlement negotiations.

Skills

Leadership experience

Claims handling background

Analytical skills

Communication skills

Education

High school diploma

Associate degree (AA) preferred

Tools

Google Sheets

Job description

Werner Enterprises in Omaha, Nebraska, is seeking an experienced Claims Manager to lead the claims department, review complex files, negotiate settlements, and coach staff through performance and training initiatives. You will oversee administrative and financial functions, generate risk analyses and reports, authorize payments, and provide litigation support while driving productivity, quality control, and strategic case resolution.

Education: high school diploma required; AA degree preferred.