Claims Supervisor

Westlake Services, LLC; Los Angeles (CA); Hybrid; USD 75,000 - 98,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with employer matching

Employee Stock Ownership Program

Access to pay before payday

Job summary

A leading insurance company in Los Angeles seeks an experienced Claims Supervisor to manage a team of Personal Auto Claims Adjusters. The role involves overseeing claims handling processes to ensure timely resolution and high customer satisfaction. Ideal candidates should have at least 5 years of claims experience and 3 years in a supervisory capacity, alongside strong leadership and communication skills. This opportunity offers a competitive salary and comprehensive benefits for full-time employees.

Qualifications

• Minimum of 5 years in claims handling of bodily injury and property damage claims with an insurer.
• Minimum of 3 years in claims supervision, especially in Personal Auto claims.
• Proven leadership and team management skills.

Responsibilities

• Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
• Monitor claim files for accuracy and compliance.
• Handle complex or escalated claims.

Skills

Leadership

Communication

Analytical skills

Detail-oriented

Problem-solving

Education

Bachelor’s degree in a related field

Tools

Claims management software

Microsoft Office Suite

Job description

CA - LA KMC Corporate
4751 Wilshire Blvd
Los Angeles, CA 90010, USA

Los Angeles | Remote/In-Office (In-Office Preferred) |Auto Insurance Claims

Pay Range: $75,000- $98,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Knight Insurance Group is a well-established insurance company committed to providing exceptional service to our clients. We take pride in offering comprehensive insurance solutions and ensuring a seamless claims process for our customers. We are currently seeking a dynamic and experienced individual to join our team as a Claims Supervisor.

As a Claims Supervisor at Knight Insurance Group, you will manage and lead a team of Personal Auto Claims Adjusters. Your primary responsibility will be to oversee and optimize the claims handling process to ensure timely and accurate resolution while maintaining the highest level of customer satisfaction. We are looking for a candidate with a minimum of 8 years of experience in claims who can bring leadership, expertise, and dedication to our team.

What You’ll do as a Claims Supervisor:

• Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
• Provide guidance and mentorship to claims adjusters, ensuring they meet performance goals and deliver exceptional customer service.
• Monitor claim files for accuracy, compliance, and adherence to company policies and regulatory requirements.
• Collaborate with other departments to streamline processes and enhance the overall claims experience.
• Handle complex or escalated claims and ensure fair and efficient settlements.
• Stay current with industry trends, best practices, and changes in insurance regulations.
• Prepare reports and present claim-related data to management.

Qualifications

What we look for in our Claims Supervisor?

• Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.
• Minimum of 3 years of experience in claims supervision, with a strong background in Personal Auto claims with an Insurance Carrier or Third-Party Administrator.
• Litigated claims handling a plus.
• Proven leadership and team management skills.
• Excellent communication and interpersonal skills.
• Excellent writing skills.
• Knowledge of insurance regulations and industry standards.
• Detail-oriented with strong analytical and problem-solving abilities.
• Proficient in using claims management software and Microsoft Office Suite.
• Bachelor’s degree in a related field is preferred but not required.

What do we offer?

• Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account
• 401K and Employee Stock Ownership Program (employer matching)
• Metro Tap Card and Metro-link Reimbursement (On-Site CA Employees)
• UKG Wallet (access to your pay before payday)

Qualifications

Skills

Preferred

Communication Skills

Advanced

Prioritize and Multitask

Advanced

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Leader

Inspires teammates to follow them

Motivations

:

Education

Experience

Preferred

8 years:

minimum of 8 years of experience in claims

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.