Claims Specialist & Client Advocate (Stock Options)

Bravera; Dickinson (ND); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with company match

Paid holidays

Paid time off (PTO)

Job summary

Bravera is hiring a Claims Specialist for either Bismarck, ND or Dickinson, ND. This on-site, full-time role serves as the primary claims resource for agency clients, handling reporting, advocacy, coverage guidance, and ongoing follow-up with carriers and adjusters.

Ideal candidates have strong customer service experience, insurance industry familiarity, and the ability to manage multiple claims with accuracy while adhering to policy provisions and agency workflows.

Qualifications

• Minimum three years of professional customer service experience required.
• Insurance industry experience preferred, with claims-related experience a plus.
• Bachelor’s degree in accounting, business administration, or related field required.
• Must have PC proficiency in Word, Excel and Outlook and strong keyboarding skills.

Responsibilities

• Report claims promptly and accurately to carriers and third-party administrators.
• Serve as primary contact for clients during the claims process and provide updates.
• Monitor open claims and follow up with carriers and adjusters to ensure progress.
• Review policy coverages and provide guidance on claim procedures and carrier requirements.
• Maintain complete claim files and document communications in the agency system.

Skills

Customer service

Insurance industry experience

Claims reporting

Policy interpretation

Communication

PC proficiency

Education

Bachelor's degree in accounting, business administration, or related field

Tools

Excel

Word

Outlook

Job description

Bravera is hiring a Claims Specialist for either Bismarck, ND or Dickinson, ND. This on-site, full-time role serves as the primary claims resource for agency clients, handling reporting, advocacy, coverage guidance, and ongoing follow-up with carriers and adjusters.

Ideal candidates have strong customer service experience, insurance industry familiarity, and the ability to manage multiple claims with accuracy while adhering to policy provisions and agency workflows.