Claims & Risk Management Specialist

Wawa, Inc.; Media (Delaware County); On-site; USD 42,000 - 62,000; Full time

Job summary

Wawa, Inc. is seeking a Claims Administrator to support the Corporate Risk Management Department. This role focuses on claims processing, incident documentation, and data management to help investigations and litigation.

You will collaborate with stores and internal teams, handle confidential information, and contribute to accurate reporting. Requirements include a high school diploma, proficient computer skills, and 1–3 years in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Proficient computer skills and strong Microsoft Office skills.
• Familiarity with claims handling processes and RMIS systems preferred.
• 1–3 years of experience in a call center, customer service, or fast-paced environment preferred.

Responsibilities

• Review and preserve surveillance video in response to internal and external requests related to reported incidents.
• Document video requests and fulfill in a timely manner to support claim investigations.
• Support Risk Management by reviewing incident reports and organizing documentation.
• Monitor RMIS to analyze data, identify trends, and compile information for investigations.

Skills

Microsoft Office

Customer service

Data entry

Education

High school diploma or GED

Tools

RMIS systems

Job description

Wawa, Inc. is seeking a Claims Administrator to support the Corporate Risk Management Department. This role focuses on claims processing, incident documentation, and data management to help investigations and litigation.

You will collaborate with stores and internal teams, handle confidential information, and contribute to accurate reporting. Requirements include a high school diploma, proficient computer skills, and 1–3 years in a fast-paced environment.