Claims Representative, Workers' Comp – Growth & Impact

Chubb Ltd.; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

ESIS is recruiting for an entry-level claims representative trainee in Tampa, FL. Under supervision you will begin in customer service and claims roles while training to handle workers' compensation cases.

You will gain exposure to all facets of a professional claims role, including investigations, file documentation, and decision-making. The program emphasizes compliance, collaboration, and timely updates to clients and employers.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to evaluate claims and documentation for accuracy.

Responsibilities

• Investigate and manage workers' compensation claims from inception to resolution.
• Serve as primary contact for injured workers, employers, and medical providers.
• Ensure compliance with state workers' comp laws and company policies.
• Document all activities in the claims management system.
• Monitor and assist with cost control, reserves, and payments.
• Collaborate with legal, medical, and risk management teams to achieve outcomes.
• Communicate timely updates on claim status to stakeholders.

Skills

Customer service

Effective communication

Investigative skills

Attention to detail

Job description

ESIS is recruiting for an entry-level claims representative trainee in Tampa, FL. Under supervision you will begin in customer service and claims roles while training to handle workers' compensation cases.

You will gain exposure to all facets of a professional claims role, including investigations, file documentation, and decision-making. The program emphasizes compliance, collaboration, and timely updates to clients and employers.