Claims Representative Internship - Summer 2027

Auto-Owners Insurance; West Des Moines (IA); On-site; USD 23,000 - 32,000; Part time

Job summary

Auto-Owners Insurance is seeking a motivated intern to join our claims team for the summer. The role involves investigating facts, evaluating loss, and determining coverage to support timely claims resolution, with opportunities to observe arbitrations and depositions.

Ideal candidates are enrolled undergraduates entering their junior or senior year, with strong written and verbal communication, data interpretation skills, and the ability to handle multiple tasks while remaining detail-oriented.

Qualifications

• Currently enrolled undergraduate student entering junior or senior year.
• Above-average written and verbal communication.
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay or deny losses.
• Become familiar with insurance coverage by studying policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Skills

Communication skills

Problem solving

Data interpretation

Multitasking

Attention to detail

Education

Undergraduate student (junior or senior)

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a claims intern for the summer. The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Qualifications

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of Pay Rate of pay starts at $20.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. *Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for the superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002.