Claims Representative Internship - Summer 2027

Auto-Owners Insurance; Michigan; On-site; USD 28,000 - 33,000; Part time

Job summary

Auto-Owners Insurance is seeking a motivated Claims Intern to join our team in Michigan. The role supports investigation, coverage analysis, and claim resolution while gaining hands-on experience in the insurance claims process.

Applicants should be enrolled as juniors or seniors in college, possess strong communication skills, and be able to organize data while managing multiple tasks. The internship offers exposure to arbitrations, settlements, and interactions with agents and policyholders.

Qualifications

• Must be currently enrolled as a college student and entering junior or senior year.
• Excellent written and verbal communication skills.
• Ability to resolve complex issues and interpret data.
• Detail-oriented with strong data organization.
• Able to handle multiple assignments concurrently.
• Willingness to learn and adapt in a claims environment.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze liability, and pay or deny losses.
• Study insurance policies, endorsements, and forms to understand coverage.
• Work toward resolving claims; may attend arbitrations, mediations, depositions, or trials as needed.
• Ensure claims payments are issued timely and accurately.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail, and on-site.

Skills

Written communication

Verbal communication

Data interpretation

Detail-oriented

Multi-tasking

Problem solving

Education

College junior or senior status

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay Rate of pay starts at $20.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002.