Claims Representative Internship - Summer 2027

aoins; Little Rock (AR); On-site; USD 20,000 - 29,000; Full time

Job summary

Auto-Owners Insurance in Little Rock, AR offers a student internship focused on claims investigation and understanding policy coverage. You will learn to assess coverage, evaluate losses, and support timely claim payments while collaborating with agents and policyholders.

Applicants must be currently enrolled in college and entering junior or senior year; strong communication and detail orientation are essential.

Qualifications

• Currently enrolled college student entering junior or senior year.
• Strong written and verbal communication.
• Ability to resolve complex issues.
• Detail-oriented with data organization.
• Ability to handle multiple assignments.

Responsibilities

• Investigate and determine policy coverage and loss amounts.
• Study insurance policies and forms to understand coverage.
• Work toward timely resolution of claims; may attend arbitrations or trials.
• Ensure claims payments are issued accurately.
• Service agents, policyholders, and others.
• Handle investigations by phone, mail, and on-site.

Skills

Communication skills

Issue resolution

Data interpretation

Multitasking

Detail-oriented

Education

Currently enrolled college student entering junior or senior year

Job description

Job Description

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.


• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.


• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.


• Ensure that claims payments are issued in a timely and accurate manner.


• Service the needs of agents, policyholders and others.


• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college


• Above-average communication skills (written and verbal)


• Ability to resolve complex issues


• Organize and interpret datai>
  
• Ability to handle multiple assignments


• Detail-oriented

Rate of Pay

Rate of pay starts at $18.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement